[comp.sys.amiga.hardware] Help wanted about A500 crashes

magaj@levels.sait.edu.au (04/17/91)

   I am becoming very weary of my A500 crashing at random intervals. I
have been reluctant to take my machine in for repairs because the problem
is not reproducible at will, and I don't have any idea about what causes it.

   Here are the symptoms:

   - Every now and again my A500 will reboot itself in the middle of
     whatever I am doing. It is not the software that I am running
     because I use that all the time, usually without a hitch.

   - Increasingly these days, it will reboot itself in the middle of
     one of these reboots, then reboot in the middle of that, etc.,
     sometimes as much as five times!

   - Often the capslock light will flash, and the keyboard won't respond.
     Usually I just warm-reboot with ctrl-left-amiga-right-amiga and the
     keyboard responds again.  Increasingly these days, this will not do
     the trick. If this happens, I pull the thing apart, have a look
     inside, see nothing wrong, put it back together, and hey presto! it
     works again.

   - The other day I had it pulled apart and rebooted it. Most of the
     startup-sequence ran but the machine suddenly guru'd for no apparent
     reason. Upon rebooting again (both warm and cold reboots) it just
     gave me a dark gray screen and nothing else.  I have never had either
     of these responses before.  After leaving it off for a few hours
     (in frustration), I put it back together again and it decided to work.


   Notes:

   - I have a filter for my power supply

   - During these attacks, if I am using my modem it remains powered-up,
     on-line and connected the whole time. After the rebooting has
     stabalised, I can re-use my modem connection as if nothing had gone
     wrong.

     i.e. I don't think the problem lies with my power supply.

   - The chips are all firmly seated, some cool, some lukewarm. The 68000
     has a single hot-spot. Is this normal?


   I know it is usually impossible to tell the trouble without examining
the machine, but I am hoping that someone has an idea about what might be
wrong, so I can be explicit when taking it in for repairs.  I know little
about hardware, and would prefer not to offer any repairer the chance to
make a dishonest buck by telling me that all sorts of things are wrong with it.


   Thanks in advance,

   Geoff Jarrad

BGT101@psuvm.psu.edu (04/17/91)

It sounds like your keyboard needs to be replaced.  My 500 had similar problems
except it did not reset itself all the time, but the CAPS LOCK LED would flash
and the keyboard would lock up.  I took it to get it repaired, but the
repairman didn't find anything wrong with it.  After I brought it back home
the probles started again.  So at the suggestion of a friend I replaced the
keyboard, and since that time I haven't had any trouble what so ever.

-Blaise

rogue@cellar.UUCP (Rogue Winter) (04/18/91)

magaj@levels.sait.edu.au writes:

>    - Often the capslock light will flash, and the keyboard won't respond.
>      Usually I just warm-reboot with ctrl-left-amiga-right-amiga and the
>      keyboard responds again.  Increasingly these days, this will not do
>      the trick. If this happens, I pull the thing apart, have a look
>      inside, see nothing wrong, put it back together, and hey presto! it
>      works again.
> 
I have had this happen often, when I turn off the computer at the power 
switch and turn it back on again without giving it an adequate period for 
"cool-down."  When it does occur, I simply shut off the machine again and 
wait a little longer.

One thing that intrigued me was that you said you weren't having a software 
problem, but implied that you were using the same piece of software every 
time.  Is this the case?

Rogue Winter      : "How can you say I only protected people in South
rogue@cellar.uucp : Philadelphia?  I protected people all over this city; it
uunet!cellar!rogue: didn't matter if they were in South Philadelphia or
Cellar 215/3369503: Northeast Philadelphia."  -- Frank Rizzo, 4/12/91