[clari.nb.govt] Canada Testing Tax Filing by Computer

newsbytes@clarinet.com (01/18/90)

TORONTO, ONTARIO, CANADA, 1990 JAN 15 (NB) -- By the mid-1990s,
most Canadians may be able to file their income tax returns
entirely by computer. Revenue Canada, the federal agency
responsible for income tax, is testing a system that allows tax
returns prepared on a personal computer to be sent directly into
its own computer systems over telephone lines.

If a pilot project in Winnipeg, Manitoba goes well, Minister of
National Revenue Otto Jelinek told a Toronto press conference,
the EFILE service will be extended throughout that province and
to Saskatchewan and Alberta next year. Jelinek said he would be
"pushing for a national program by 1995."

In the Winnipeg pilot, due to begin in February, professional tax
preparers will be able to transmit returns directly to Revenue
Canada by modem. Revenue Canada plans to extend EFILE to allow
individuals to file from their home computers or, for those who
don't have their own PCs, from computers in government offices,
post offices and other public places. Standard communications
software will be used.

Revenue Canada is also using computers to make things easier for
its own employees who answer inquiries from the public. The Tax
Information Bank, based on a mainframe computer, uses full-text
keyword searching to locate documents relevant to a question. An
inquiries officer on the phone with a farmer who wants to know
about depreciation allowances on a tractor, for instance, would
enter the word "tractor" and in a few seconds get a list of
documents containing that word. The officer could then view the
full text of the documents on screen to find the needed
information.

"The Tax Information Bank is currently available to Revenue Canada
staff in Ontario and the western provinces. Revenue Canada plans
to make it available nationally by 1992," Jelinek said. "Later," he
added, "the department will consider extending access to the
system, first to tax preparers and accountants and finally to the
general public."

In the meantime, Revenue Canada offers a telephone service through
which callers can hear recorded messages on a variety of subjects, 
and inquire as to the status of their tax refunds,u sing a 
touch-tone keypad.

(Grant Buckler/19900115/Press Contact: Clyde King, Revenue
Canada, 416-973-9415)


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