LJP@NBSENH (Linda Pelleu) (02/06/90)
I am new at working with PMDF (I've taken over for someone who left), so please forgive me if my questions seem silly. I was wondering if there is someplace where PMDF error messages are explained in some detail? I don't see what I need in the System Managers Guide, but may have overlooked it. In particular, I received the following error message in POST.LOG: $ run pmdf_root:[exe]bn_master 31-JAN-90 14:15:58: SMTP routine failure %PAS-F-HALT, HALT procedure called %TRACE-F-TRACEBACK, symbolic stack dump follows module name routine name line rel PC abs PC 00447A2F 0047A2F BN_MASTER BN_MASTER 1366 000000B8 00004B48 I have also received the error message "SMTP routine failure on file:" a number of times in subsequent POST.LOG files, in the format: Starting delivery of PMDF_ROOT:[QUEUE]WTCP_LOCAL_0092E878E197D76000004B70.00;1 os_smtp_open: Looking up MX records for brl.mil os_smtp_open: Connecting to brl.mil 5-FEB-90 06:07:36: SMTP routine failure on file: PMDF_ROOT:[QUEUE]WTCP_LOCAL_0092E878E197D76000004B70.00;1 We are running PMDF 3.0, JNET 3.3, and VMS 4.7. Thank you for any help you can give me, and again I apologize if I've overlooked the obvious. If any more info is needed, please let me know. Linda Pelleu ljp@enh.nist.gov
NED@HMCVAX.CLAREMONT.EDU (Ned Freed, Postmaster) (02/06/90)
Linda Pelleu writes: > I am new at working with PMDF (I've taken over for someone who left), > so please forgive me if my questions seem silly. I was wondering if there > is someplace where PMDF error messages are explained in some detail? I don't > see what I need in the System Managers Guide, but may have overlooked it. > In particular, I received the following error message in POST.LOG: > $ run pmdf_root:[exe]bn_master > 31-JAN-90 14:15:58: SMTP routine failure > %PAS-F-HALT, HALT procedure called > %TRACE-F-TRACEBACK, symbolic stack dump follows > module name routine name line rel PC abs PC > 00447A2F 0047A2F > BN_MASTER BN_MASTER 1366 000000B8 00004B48 This may or may not mean anything. You should put a master_debug keyword on the channel that is reporting this error (you'll have to trace back in POST.LOG to find the channel name). Enabling master_debug will tell you exactly what is dying where. > I have also received the error message "SMTP routine failure on file:" > a number of times in subsequent POST.LOG files, in the format: > Starting delivery of > PMDF_ROOT:[QUEUE]WTCP_LOCAL_0092E878E197D76000004B70.00;1 > os_smtp_open: Looking up MX records for brl.mil > os_smtp_open: Connecting to brl.mil > 5-FEB-90 06:07:36: SMTP routine failure on file: > PMDF_ROOT:[QUEUE]WTCP_LOCAL_0092E878E197D76000004B70.00;1 Once again, to be really sure you can put master_debug on the wtcp_local channel. I suspect this is a failure to connect to brl.mil though, and nothing to worry about. The real thing to monitor with PMDF is the channel queues. Are files stuck in the queues? If so, there may be something that needs to be looked at. I don't generally scan the log files PMDF produces. I look at the channel queues instead, and if there's a problem, then I go to the log files to see why. Note that having some messages stuck in the wtcp_local queue is probably normal. In fact, not having any out there would be very suspicious (on my system at least!). I sometimes run the delivery process manually to see why each message that's out there is stuck. This has never found anything useful for me, but I do keep trying. Ned