LIBPACS@UHUPVM1.BITNET (PACS Forum) (01/15/90)
From->"Beth.Shapiro" <20676BJS@MSU> Subject->Library Staffing Issues While library administrators need not be techies, it will become increasingly important for them to understand basic techological concepts. The ability to hire excellent technical staff and to then communicate with them will be essential. ----- From->Peter Stangl <peter@krypton.stanford.edu> Subject->Re: Library Staffing Issues With reference to Bernie Sloan's question: As we move into the 1990's, what kind of technical/managerial skills will library ADMINISTRATORS need in order to be able to make the plans and decisions needed to support the "electronic library", or the "li- brary of the future"? I believe the answer is exactly the same as it would be with reference to the 1960's or 1930's. EFFECTIVE library administrators need (besides standard management skills like communication, fiscal planning, and organization) two things. (1) A thorough understanding of the nature, type, format, etc of information that is useful to the library's user community in the context of their work or interests, and (2) adequate judgment (i.e., well informed and generally educated common sense) to assess the efficacy and cost/benefit aspects of all available methods of delivering such information. In other words, he or she needs to understand the nature and utility of print, and a/v, and mrdf, and whatever - rather than be an "expert" in CD-ROM data, or rare books, and needs to be aware of traditional methods of information delivery as well as current possibilities offered by technology. The exact same thing is true, of course, of the effective manufacturing executive or service company president - just change print and a/v to cars, candy or plumbing. Look not at 3x5 catalog cards, or COM, or CD-ROM backup to the OPAC, but at bibliographic control offered in a maximally accessible and easy interface, depending on all the conditions affecting your users. Look not at ALA approved ILL procedures, or OCLC-ILL, or in-house e-mail requests, but at responsive and efficient document delivery. The bottom line is that no mastering of single sets of "little expertise's" an effective library administrator (or any other administrator) shall make, and therefore looking to identify them is a waste of time. They evolve fast - the challenge is to keep in tune. Peter Stangl, Director Lane Library Stanford University Medical Center Stanford, CA 94305-5323 415-723-7196 peter@krypton.stanford.edu ----- From->B_NIELSEN@nuacc.bitnet Subject->Library staffing issues In response to Bernie Sloan's query about administrators' needs for dealing with the library of the future, I'd suggest reading a symposium published in LIBRARY HI-TECH last fall on that topic. It came out in V.7#2, 1989 -- I don't have cite for full symposium, but I contributed on pp.109-111. Brian Nielsen Northwestern University Library