[bit.listserv.pacs-l] MICROCOMPUTER USER SERVICES

ACADHALL@STMARYTX.BITNET (01/13/90)

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     I have been following the discussion concerning job descriptions
for a microcomputer specialist with some interest.  Our own labs (Apple,
IBM, Macintosh + termnal to VAX network) grew a small leaps at a time
from 2 Apples to 24; from three PCs to 35, etc. and because of that
adequate staffing was not addressed.  We are finally hiring a staff
member to supervise student workers (who do peer tutoring in applications)
and to work with faculty to assist them in micro use.  That supervisor
will help faculty all over the "small" campus (perhaps 200 faculty) and
the supervisors student assts. will help their peers.
        The job descriptions are important, but a new problem has
arisen becasue of it.  Since the position is working with faculty
everywhere on campus, 1) should it report to the library? or 2)
should it report to the computer center?  Finally, can any of you
share "general computing policies for use of microcomputers" that
your institution might have developed.  My thanks for your assistance.
   -Palmer Hall, Library Director
    St. Mary's University
    1 Camino Santa Maria
    San Antonio, Texas 78228-8608

ewood%phad.hsc.usc.edu@usc.edu (Elizabeth H. Wood) (01/16/90)

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Here are our "general computing policies for use of microcomputers":
--holders of valid library cards only;
--access by checking out a key to a machine;
--no copying of Norris software except shareware virus detectors;
--one-hour reservations;
--reservations can be made in advance by telephone;
--after 15 minutes, "no-show" machines given to another;
--no food or drink;
--free dot-matrix printing; laser at 10 cents a page;
--software loaded on a LAN; has menu shell;
--a metering program counts usage by stations and program;
--if using own software on Mac, run ALL disks through virus detector.
As I mentioned in an early message, microcomputer consultants are full-time
employees of the library and report to an MLS.  Elizabeth Wood, Univ. So.
Calif. Norris Med. Lib.