[bit.listserv.novell] Emerald Backup Systems Reply

Fund@RELAY.PROTEON.COM (01/18/90)

>Greetings all-

>If I was to go out and buy a backup system for 1 Gigabyte or more of data,
>would the yet-to-be-released DAT system offer more 'data reliability'
>than the current VAST device? (both by emerald).  In other words,
>should I wait 3 months for the DAT to come it? I realize it is less data
>on a cartridge (1.2 Gb instead of 2.2Gb), I'm more interested in longevity
>and reliability over storage capacity.  All comments are welcome, and
>thanks again for making this list tops!

>George Saba

   That is an oxymoron is I ever heard one... Emerald and reliability.
   Emerald has a long way to go to restore its "release of the weeK"
   reputation.  For my money, I would go with Maynand or Palindrome.

   The one good thing about the Emerald system is that you can by a
   Palindrome conversion kit (about $1000) and make the tape drive
   work correctly.

   Of course, it is your money... so you get to make the big decision.

   I guess it comes down to the question... Do you want to sleep
   comfortably at night?

   These are my opinions based on personal experience and a lot of input
   from our users group members.

   Glenn Fund                           Internet:   Fund@Relay.proteon.com
   Principal Research Specialist        CompuServe: 75170,1060
   Sanders Associates                   cc:Mail     Fund at Proteonwebo
   DW Highway South                     Phone:      (603) 885-6242
   MS NHQ4-0138                         Director of The Greater Boston Area
   Nashua, NH  03061                    Novell Users Group.

      Co-Founder and President of the Affiliation of NetWare Users
                        "ANU Day Is Dawning"

BCNSTAT@NAS.BITNET (Bob Caine) (01/18/90)

I have been waiting for someone to comment on the Emerald Systems VAST
device. I would like to have heard better things from Glenn, since his
opinion is generally well supported.

I have one of the Emerald VAST devices (and plan on getting 15+ more)
and have not had any problems with the hardware. The Emerald software
is somewhat suspect, and I have found several items that I have brought
to their attention.

Their product for running the VAST from the file server as a VAP (EMQ)
is to be avoided. It is slow and does not operate consistently from
computer to computer. It works on one AT, a model 70, but not on the
other AT.  And the throughput is a dismal 1.5 MB/Min on a 4 Mhz Token
Ring (I am awaiting AT type 16 Mhz adapters and NE2000 adapters to
set up a faster backbone).

The workstation backup software EMSAVE works well and much more
reliably (all workstations can do the backup). Having just completed a
network backup of changed files, here are some stats:

808 files archived
118,689,831 Megs
39:51 minutes
2.9 Mb/Min

This is still not blazing speed, but it can fulfill my backup
requirements. I do hope that the faster backbone will raise this to
about 5 Mb/Min (I know of a backbone Ethernet that has attained this
speed).

I looked at the Palindrome software, which works with the Emerald VAST,
but was not impressed. I like the Emerald software for it's Windows,
easy to use I/F, automatic retrying of open files, unattended
operations mode and transaction logging function. So far I have found
that the EMSAVE can support my backup policy and procedures.

If I come up with any problems, I will let the list know.

Bob Caine
National Academy of Sciences


P.S. I also looked at the Mountain VAST device but was not impressed
with their Quality Tape software.



>If I was to go out and buy a backup system for 1 Gigabyte or more of data,
>would the yet-to-be-released DAT system offer more 'data reliability'
>than the current VAST device? (both by emerald).  In other words,
>should I wait 3 months for the DAT to come it? I realize it is less data
>on a cartridge (1.2 Gb instead of 2.2Gb), I'm more interested in longevity
>and reliability over storage capacity.  All comments are welcome, and
>thanks again for making this list tops!

>George Saba

That is an oxymoron is I ever heard one... Emerald and reliability.
Emerald has a long way to go to restore its "release of the weeK"
reputation.  For my money, I would go with Maynand or Palindrome.

The one good thing about the Emerald system is that you can by a
Palindrome conversion kit (about $1000) and make the tape drive
work correctly.

Of course, it is your money... so you get to make the big decision.

I guess it comes down to the question... Do you want to sleep
comfortably at night?

These are my opinions based on personal experience and a lot of input
from our users group members.

Glenn Fund                           Internet:   Fund@Relay.proteon.com
Principal Research Specialist        CompuServe: 75170,1060
Sanders Associates                   cc:Mail     Fund at Proteonwebo
DW Highway South                     Phone:      (603) 885-6242
MS NHQ4-0138                         Director of The Greater Boston Area
Nashua, NH  03061                    Novell Users Group.

Co-Founder and President of the Affiliation of NetWare Users
"ANU Day Is Dawning"

ACTJH@UCLAAIS.BITNET (Timothy Hart) (01/19/90)

Hi:

  We are currently using the VAST system on our 4Mb Token Ring Network.
I have been working with this product for about a year now and have
been through many revs of the EMQ software (currently 1.5L).  We
did have alot of trouble with the product when it was first introduced.
I strongly concur with other users that they (Emerald)are very guilty of
great looking demos at shows but get it in house and all hell breaks
loose.  I was tired of dealing with the tech support folks who
knew less than I did about the product so via a conversation with the
president of the company I escalated myself to being able to talk
directly to the engineers.  While they were very helpful it took
some time to get a version that was stable on token ring.

  Initially, I ran the product from each workstation on the network
but the latest versions are much improved and I have installed the
software on the server (PS/2 model 80).
Because of MS Windows use of overlays the system does drag somewhat
so a fast box and hard drive definitely help...i.e. the speed of
backup is very machine dependent.  Using a PS/2 Model 70 and crossing
a bridge (running source routing drivers) I am able to attain 3.5 MB
per minute rates.  My experience with AT style systems is a 1.5 - 2.0
MB rate.  I recently did a backup from a PS/2 70 on a 16 MB Token ring
and saw rates approaching 4.5 MB per minute.
We have never had a catastrophic failure of a network drive so I can
only talk about restores of directories and some Novell files.  In
general the restoration procedure is quite slow.  Heaven help you
if the file is at the end of your 2.2 Gigabyte tape.  But we have
not had a file restore fail yet.  It is one of those procedures that
you launch and then head out to lunch.

  I have seen demos of there new 1.2 Gig. system at a recent meeting
here in Los Angeles.  While I was impressed with the rapid restore
of files I would be very wary of buying this product early on
unless you would like to become part of Emerald's engineering
group and not get paid for it.

  Having said that...I am trying to get on the EMsave beta test.  This
software will track every file backed up and facilitate the restore
procedure by prompting you for the tape it is stored on.  The current
software requires the user to note the tape they backed their files
up on.  As your library of backed up data grows so does your headache
if the user cannot remember the tape they stored it on.  The reason
that I will probably look at the EMsave product is because it
is based on the EMQ software which I feel has stabilized.

   Overall, the VAST has been a tough nut to crack.  We have had
group in the Medical Center replace 3 VAST units and then return
the unit to try out the Maynard system.  They did not like that
either so they are back with the VAST running EMsave and backing
up their server to the tape unit attached to a workstation.

  I may have missed some details here so if you have any specific
  questions just send me a message.


Timothy Hart
Systems Analyst
Administrative Information Systems
UCLA
Los Angeles