SHAFIE@UCBEH.SAN.UC.EDU (Amin Shafie) (01/17/90)
Index Number: 6300
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SIGUCCS User Services Conference XVIII
Call For Participation
New Centerings in Computing Services
September 30 through October 3, 1990
Westin Hotel
Cincinnati, Ohio
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Attention Directors, Managers, Analysts, Consultants, Programmers,
Technical Writers, Trainers, and Librarians!
The higher education computing scene in the 1990s will present exciting
challenges. To accommodate users' needs, computing service organizations
are now visibly transforming in function and structure. The widespread
adoption of personal computing by all disciplines, the increasing demand
for desktop access to shared resources, the growth in demand for
supercomputing capabilities, and the proliferation of powerful desktop
workstations exert irresistible forces on central computing services.
In response, the central site grows exponentially in staff and machinery
at one academic institution; at another, the computing center is disbanded
to provide distributed computing! At some sites increasing specialization
is urged; at others, generalization is required. Regardless of the
transforming strategy adopted by an individual institution, one fact
seems clear: the user is the center toward which all computing services
are directed.
SIGUCCS '90 invites you to participate in the examination and discussion
of the myriad challenges facing user services professionals as we enter a
new decade and of the new centerings computing service organizations are
discovering to meet them. Please join us!
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You can Participate
Presentations
Papers
Panel Discussions
Quick Workshops
Educational Materials Competition
Newsletter Competition
Technical Writing Competition
Documentation Display
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Important Dates
March 1, 1990 Presentation proposals due
April 1, 1990 Notification of proposal acceptance
May 1, 1990 Final Papers due
June 1, 1990 Newsletter entries due
June 1, 1990 Technical writing entries due
June 15, 1990 Notification of paper/panel acceptance
September 1, 1990 Deadline for materials for
documentation display
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Presentation Topic Areas
Information Exchange Technology
Information exchange may well be the most important computing
activity of the 1990s. The infrastructure for information delivery, the
National Research and Academic Network (NREN), is presently being developed.
How do we meet the challenges of a world where the
facilitation of information delivery may be a principal user services
responsibility? Topics of particular interest include:
new approaches to information exchange
campus activity in implementing information exchange
facilities that comply with emerging international standards
research and development of computer-mediated information
exchange methods
Distributed Services
As the role of user services shifts to providing distributed support,
we must create new ways of providing traditional services as well as
designing new services. Topics of particular interest include:
providing support staff in departments and colleges
funding issues
if and how to charge back for services
human networking of distributed support staff
nonlabor-intensive support strategies
cooperative efforts with other departments
Management Strategies
How do user services managers cooperate with other administrative and
academic units that use or provide computing resources? How do they
meet the many and diverse demands? Topics of particular interest include:
reorganization
interaction with faculty advisory groups
delegating and distributing responsibility
coordinating university computing resources
staff professional development
Marketing your Services
Changing roles may require changing your services and, often, your image on
campus as you provide new services to new users. Topics of particular in-
terest include:
promotional strategies
conducting market research
designing services for unique or special audiences
Strategies for Small Schools
How can a small liberal arts college have distributed user services and
centralized user services? How do distributed and centralized services work
together to provide computing services beyond word processing? The
sciences have become computer literate; now, how do we reach out from the
center to the humanities and fine arts? Are we getting out of the
office and into the trenches? Are we making too many "house calls"?
Should we make them at all?
Security and Ethics
As electronic mail and conferencing become more popular, computing
systems are widely accessible to more users. How secure should academic
computing resources be? What are the ethical guidelines provided for users
of electronic mail and conferencing systems? Topics of particular interest
include:
promoting responsible and ethical use of computing resources
security strategies
adopting an ethics policy
Serving New Audiences
People from the humanities, the arts, and other traditionally nontechnical
disciplines are discovering that computers can help in areas other than
word processing. In an increasingly proactive stance in the central
computing facility, what do we do to attract and support these new audi-
ences? Topics of interest include:
providing information about off-the-shelf specialized
programs for music, fine arts, and the humanities
facilitating technical support of nontraditional areas
serving the computing beginner who wants to do
sophisticated tasks
Consulting, Training, and Documentation
Supporting those who use the computing resources that we provide re-
mains an important responsibility of user services organizations. Topics
of particular interest include:
new approaches to training
providing distributed consulting
documentation distribution services
and/or other topics that would be of interest to your national
and international colleagues
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Submitting Proposals
Submit proposals via electronic mail to:
SIGPAPER@OHSTVMA.BITNET or
SIGPAPER@OHSTVMA.IRCC.OHIO-STATE.EDU
If you do not have access to electronic mail, send a printed copy to:
Susan Jenkins Saari
Instruction and Research
Computer Center
The Ohio State University
1971 Neil Avenue
Columbus, OH 43210
phone: (614) 292-4843
fax: (614) 292-7081
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Accepted Proposals
Proposals must be received by March 1, 1990. Any submisson received
after this date will not be considered by the Program Committee. You will
be notified of the Program CommitteeUs decision by April 1, 1990. If your
proposal is accepted, you will be asked to submit a full paper by May 1,
1990. Any papers received after this date will not be considered. You will
be notified of the Program CommitteeUs decision by June 15, 1990.
If your presentation is accepted, SIGUCCS is depending on you. If you are
ker to make your presentation (not a substitute presentation).
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How to Participate
Proposals
For each proposal, include your name, title, affiliation, mailing ad-
type of proposal (presentation or panel discussion) and its topic area.
In addition, you must enclose the proper materials from the following
requirements list:
Description
Papers Papers will be presented in 20-minute ntervals, with
three papers scheduled per 90-minute session. Speakers'
papers will be published in the conference proceedings.
Panels Panels will be in-depth treatments of a single topic by
two to four speakers from at least two different schools,
coordinated by a moderator. Allow ample time for audience
discussion. Abstracts for panels should be submitted
as a unit by the person who wishes to act as a moderator.
Panelists' papers will be published in the conference
proceedings.
Quick Workshops Quick workshops provide 90-minute overviews of new technolo-
gies, innovative applications, and creative strategies
for addressing the needs of computer users on campus.
Requirements
Papers A 250- to 300-word abstract of the paper. Acceptance of
a proposal does not automatically ensure acceptance
of a paper for presentation; you must submit a full
paper to be considered for the conference program.
Panels A 250- to 300-word description of the panel, including
each panelist's name, title, affiliation, and presentation
topic. Acceptance of a panel description does not
automatically ensure acceptance of the panel for
presentation; each panelist must submit a full paper
to be considered for the conference program.
Quick Workshops A one- to two-page outline of the presentation and a
10-minute videotape excerpt from the proposed presentation.
Acceptance of a proposal does not automatically ensure
acceptance of a workshop for presentation; you must
submit a full paper to be considered for the conference
program. Only three or four presentations will be a
ccepted in this category because it is highly competiive.
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Other Ways to Participate
Education and Training Materials Competition
Interest in and the importance of user education and training have grown
with each SIGUCCS conference. The 1990 SIGUCCS Conference offers,
for the first time, competition for user education and training materials for
colleges and universities.* We invite you to submit no more than two
entries in any or all of the following categories: curriculum catalog, class-
room printed materials, or self-contained printed tutorials. Although the
first year of this competition includes only printed materials, we would like
to know if there is an interest in expanding our future competitions to
include video, audio, and computer-based tutorials. Deadline for entry is
June 1, 1990. For more details and an entry form, or to address the issue
of future competition categories, contact:
Diane Jung-Gribble
Indiana University
750 North State Road 46 Bypass
Bloomington, IN 47405
(812) 855-0962
JUNG@IUBACS.BITNET
JUNG@JADE.BACS.INDIANA.EDU
*NOTE: this competition is not open to commercial materials
Newsletter Competition
Winning an award in the SIGUCCS Newsletter Competition is a mark of
distinction for your institution, and for your editors, writers,artists,and
designers. You will be asked to submit two consecutive issues published
between June 1989 and May 1990. Deadline for entry is June 1, 1990.
For more details and an entry form, contact:
Jess Anderson
Madison Academic Computing Center
University of Wisconsin-Madison
1210 West Dayton Street
Madison, WI 53706
(608) 263-6988
ANDERSON@MACC.WISC.EDU
ANDERSON@WISCMACC.BITNET
Technical Writing Competition
If you have written or published a particularly good article in a computing
newsletter, enter it in the Technical Writing Competition. Each computing
center may enter one article. Deadline for entry is June 1,1990. To obtain
entry forms and more details, contact:
Donald J. Montabana
University of Pennsylvania
Computing Resources Center
1202 Blockley Hall
Philadelphia, PA 19104-6021
(215) 898-9085
MONTABANA@A1.RELAY.UPENN.EDU
Documentation Display
The documentation room will feature an online system for submitted
documentation. Conference attendees who have BITNET or INTERNET
access will be able to email documentation to their university or college.
Documentation may be submitted electronically to DOCUMENT@MIAMIU,
by hardcopy, or diskette (IBM or Mac formatted) and must be received
before September 1, 1990. Direct inquries to:
Al Kaled
Academic Computing Services
Miami University
Oxford, OH 45056
(513) 529-6226
AK75STAF@MIAMIU
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More Information
General Information
Amin Shafie, Conference Chair
University of Cincinnati
e-mail: SHAFIE@UCBEH.BITNET
phone: (513) 556-9001
fax: (513) 556-0035
Call for Participation
Susan Jenkins Saari, Program Chair
The Ohio State University
e-mail: SIGPAPER@OHSTVMA.BITNET
phone: (614) 292-4843
fax: (614) 292-7081
Registration
Ken Maccarone, Registration Chair
University of Cincinnati
e-mail: MACCARON@UCBEH.BITNET
phone: (513) 556-9098
fax: (513) 556-0035
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ACM SIGUCCS
The Association of Computing Machinery's (ACM) Special Interest Group
for University and College Computing (SIGUCCS) is one of ACM's
organizational units devoted to the technical activities of its members.
SIGUCCS provides a link for guidance and the interchange of ideas among
computing professionals in the full range of small to large institutions.
Its newsletter, annual conferences, and workshops promote the discussion
of mutual problems. networks, user services, and computer center management.
This SIGUCCS conference emphasizes practical ways to improve services for
those who use university and college computing centers.
Amin Shafie
Assistant Director
Academic Computing Services UCBEH::SHAFIE
University of Cincinnati SHAFIE@UCBEH.SAN.UC.EDU
ML 088 SHAFIE@UCBEH.BITNET
Cincinnati, Ohio 45221
(513) 556-9022