Doug.Geoffray@f8.n369.z1.fidonet.org (Doug Geoffray) (08/12/90)
Index Number: 9756
[This is from the Blink Talk Conference]
BK> Doug, I suspect that you sent that message in jest or tongue in
BK> cheek. You know, the one about it always being a hardware
BK> problem. However, frankly, that's why I haven't gotten my
BK> courage up to ask the question, as I'm sure that's what I'll be
BK> told. What do you think?
Bill,
Unfortunatly, this problem has been around a long time. It is extreemly
difficult at times to tell the difference between a bug in the software
or a hardware problem.
If someone comes to me and says they are having a problem with our stuff
that I have never hear of I try and duplicate it on my machine. If I can
duplicate it then of course it is the software. However, just because
I may not be able to doesn't mean it is the hardware. Therefore I ask them
what is in their machine. Both hardware and software. Then maybe try
removing each piece until something different happens. If that still does
not help I usually punt and dig in the code of the program and try and
figure out what could possible cause the problem.
Even when I know that it is a hardware problem I alway hate to tell the
user. It sounds like I am passing the buck. I am afraid there is no
good answer.
You may want to try Vocal-Eyes and see if you are having the same problems.
If you are not then it is probably Flipper.
Well, I am beginning to talk in circles. I wish you luck.
Regards,
Doug
--
Uucp: ..!{decvax,oliveb}!bunker!hcap!hnews!369!8!Doug.Geoffray
Internet: Doug.Geoffray@f8.n369.z1.fidonet.orgBill.Koppelmann@f809.n104.z1.fidonet.org (Bill Koppelmann) (08/12/90)
Index Number: 9787
[This is from the Blink Talk Conference]
Doug, I did talk to Steve and Cynthia at Omnichron and they knew about
the problem already and they say that there is a problem with the way
the Accent speakmini works with Flipper. They said that they hadn't
had any complaints lately, and so they figured that maybe it was a
figment of their imagination. I assured them that it was not.
Bill K.
--
Uucp: ..!{decvax,oliveb}!bunker!hcap!hnews!104!809!Bill.Koppelmann
Internet: Bill.Koppelmann@f809.n104.z1.fidonet.org