Doug.Geoffray@f8.n369.z1.fidonet.org (Doug Geoffray) (08/12/90)
Index Number: 9756 [This is from the Blink Talk Conference] BK> Doug, I suspect that you sent that message in jest or tongue in BK> cheek. You know, the one about it always being a hardware BK> problem. However, frankly, that's why I haven't gotten my BK> courage up to ask the question, as I'm sure that's what I'll be BK> told. What do you think? Bill, Unfortunatly, this problem has been around a long time. It is extreemly difficult at times to tell the difference between a bug in the software or a hardware problem. If someone comes to me and says they are having a problem with our stuff that I have never hear of I try and duplicate it on my machine. If I can duplicate it then of course it is the software. However, just because I may not be able to doesn't mean it is the hardware. Therefore I ask them what is in their machine. Both hardware and software. Then maybe try removing each piece until something different happens. If that still does not help I usually punt and dig in the code of the program and try and figure out what could possible cause the problem. Even when I know that it is a hardware problem I alway hate to tell the user. It sounds like I am passing the buck. I am afraid there is no good answer. You may want to try Vocal-Eyes and see if you are having the same problems. If you are not then it is probably Flipper. Well, I am beginning to talk in circles. I wish you luck. Regards, Doug -- Uucp: ..!{decvax,oliveb}!bunker!hcap!hnews!369!8!Doug.Geoffray Internet: Doug.Geoffray@f8.n369.z1.fidonet.org
Bill.Koppelmann@f809.n104.z1.fidonet.org (Bill Koppelmann) (08/12/90)
Index Number: 9787 [This is from the Blink Talk Conference] Doug, I did talk to Steve and Cynthia at Omnichron and they knew about the problem already and they say that there is a problem with the way the Accent speakmini works with Flipper. They said that they hadn't had any complaints lately, and so they figured that maybe it was a figment of their imagination. I assured them that it was not. Bill K. -- Uucp: ..!{decvax,oliveb}!bunker!hcap!hnews!104!809!Bill.Koppelmann Internet: Bill.Koppelmann@f809.n104.z1.fidonet.org