[misc.handicap] forwarded mail

Jesse.Tharin.Of.300/7@f7.n300.z1.fidonet.org (Jesse Tharin Of 300/7) (11/06/90)

Index Number: 11542

[This is from the Spinal Injury Conference]

John...
     Tried to send this earlier, but the net 261 host ain't answering
     the phone! Again. Here goes again, but direct this time:
         
     Got this from Ron last night. As I said (I think!) earlier, he
     is a Realtor who specializes in handicapped clients for both
     sales and rentals. As far as I can tell, and from what I have
     heard, he's honest and maybe a little direct. He gives a good
     discussion below from the point of view of the agent, at least
     using the information that I fed him, which (being second hand)
     may or may not be accurate. So to simplify things, I'm stepping
     out of this picture. Give him a call; he won't make a penny off
     of you so he has nothing to gain by giving you advice, good or 
     bad. Consider yourselves introduced! He's at 101/460. 
        
 >> Msg. #6777 in *Network Private Mail* 
 >> Posted on 10/30/90 at 20:24:14 
 >> To: Jesse Tharin 
 >> From: Ron Rothenberg 
 >> 	   
 >> Hi Jesse, 
 >>   	 
 >> Sounds like a case of laziness on the part of the agents, and a
 >> case of Mr. Lynch inadvertently removing any incentive for any
 >> agent to do a thorough job for him. Two years ago the market was
 >> considerably livelier in Md. than it is now. He might find things
 >> a bit better now. I have to admit (from experience) that it is
 >> much harder to find wheelchair accessible housing than it is to
 >> find housing for people with other specific needs (such as 3
 >> bedrooms, 2 baths). This doesn't sound like a valid case of
 >> discrimination to me at first glance. 
 >>   	 
 >> One problem that Mr. Lynch may have made is to spread the work
 >> too thin. Everybody's customer is nobody's customer. If you're
 >> working with every agent in town there is no incentive for any
 >> individual agent to go out and put in the extra work. In fact, a
 >> good agent who valued his time highly would not work with a
 >> customer who was working with many agents. The agent could put in
 >> a lot of work finding a home for the customer, only to find that
 >> another agent had already sold a property to the prospect. 
 >>   
 >> In the future, he might want to call around, get referrals,
 >> interview agents then make it clear to the best agent that you
 >> are working only with him/her. This loyalty and exclusivity and
 >> guarantee of compensation makes it economically possible for an
 >> agent to put in the amount of extra work required. 
 >>   
 >> If someone came to me and told me he was working with every agent
 >> in town, I wouldn't invest more than a few minutes of my time --
 >> this is a simple and understandable economic fact of life. My
 >> time is valuable, and I need money to eat, also. No
 >> discrimination involved, just simple business necessity and fear
 >> of starvation. This applies to any customer who requires a
 >> substantial outlay of my time. 
 >>   
 >> When you've found an agent, make your needs very clear and
 >> explain why. Explain why there must be a barrier-free path to the
 >> front door. Explain why the bathroom must be large and why there
 >> must be transfer room by the tub and toilet. Don't worry too much
 >> about doors -- these are relatively inexpensive to modify and you
 >> are entitled to do so under the Fair Housing Act Amendments of
 >> 1988. Every apartment, even ones that are built accessible, will
 >> probably need some modification. Make sure the expensive parts
 >> (ramps, bathroom size) are in place, and try not to demand and
 >> sweat the smaller details. 
 >>   
 >> If an agent needs a better description of what makes a home
 >> accessible or adaptable, I am happy to share this information
 >> with any agent, broker or REALTOR. My phone numbers are (617)
 >> 489-4812 (VOICE) and (617) 489-3848 (TTY). 
 >>   
 >> -rsr-
 

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