[misc.handicap] Hospitals and Interpreters

Rob.Carr@f26.n129.z1.fidonet.org (Rob Carr) (01/26/91)

Index Number: 13238

[This is from the Silent Talk Conference]

 JC> Good for you in using sign language.  But does your hospital
 JC> call in a *professional* sign language interpreter as soon as
 JC> possible?

Last night, I called a hospital on the radio, and they didn't answer.  I
called medic command on the radio, and requested a message be relayed to the
hospital that they would need to call PHSDS for a translator.  On arrival,
no effort had been made to call.  The hospital personnel recognized the
person once we were there for a while, and apparently are used to
communicating by writing.  They asked if I could stay around in case they ran
into a problem.  I explained that I was not a professional translator, and
that everybody would be better off if a pro were called in.  I excused
myself because I had to go on another call, and left.

If it had been life and death, I wouldn't have called back in until they
had someone on scene, but it was a minor problem and they already had all
the answers they needed.  Maybe I've been reading about codependants too
much, but I feel that the only way to get the point to the hospital was to
leave them high and dry.  I doubt they learned.  *&^%.

... Subscribe to The Journal of Disasters in Emergency Medicine: $8.00/yr

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Jay.Croft@p0.f147.n109.z1.fidonet.org (Jay Croft) (02/05/91)

Index Number: 13492

[This is from the Silent Talk Conference]

The patient has the *legal right* to a competent interpreter, if
requested--by the patient.

A similar situation happened some months ago when I brought a deaf
person to a local hospital.  I sent off a stiff letter to the president
of the hospital, and received a rather self-serving reply from the chief
of emergency medicine.  Next time I'll take my Blue Cross card
elsewhere.

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Ann.Stalnaker@p0.f14.n385.z1.fidonet.org (Ann Stalnaker) (02/05/91)

Index Number: 13504

[This is from the Silent Talk Conference]

 > The patient has the *legal right* to a competent interpreter,
 > if requested--by the patient.
 >
 > A similar situation happened some months ago when I brought
 > a deaf person to a local hospital.  I sent off a stiff
 > letter to the president of the hospital, and received
 > a rather self-serving reply from the chief of emergency
 > medicine.  Next time I'll take my Blue Cross card elsewhere.

Why not try to educate the personnel at this hospital, Jay?  I think
everyone would benefit if some of us advised them on how helpful
they could be.  I realize it can be very frustrating but it sure
can be rewarding when you see what you have accomplished.

Perhaps you might try to contact the hospital administrator and see
what can be worked out.  I believe a lot of hospital personnel are
being trained in sign language to ensure there are no communication
barriers, at least they are in several states in the Southwest.

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Jay.Croft@p0.f147.n109.z1.fidonet.org (Jay Croft) (02/09/91)

Index Number: 13658

[This is from the Silent Talk Conference]

My letter included an offer to work on training.  This, of course, was
not addressed in the reply.  As I said, the letter was very
self-serving.

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