robertj@tekgen.bv.tek.com (Robert Jaquiss) (05/13/91)
Index Number: 15497 PRODUCTS AND SERVICES AVAILABLE FROM DISC OVER Disc Over 1001 SW 5th Ave., Suite 1000 Portland, OR 97204 Phone: (503) 223-2884 (Office) 626-7174 (home) Toll free: (800) 234-7226 Fax: (503) 228-2058 Disc Over is please to provide the following products and services. It is the policy of Disc Over not to be undersold. If you need Arkenstone reading systems, Panasonic scanners, braille printers, speech output systems, CD-ROMs or CD-ROM drives; please ask Disc Over to bid on your needs. Sincerely Yours Robert S. Jaquiss Jr. The following is the end user pricelist for Arkenstone reading systems. ARKENSTONE END USER PRICE LIST February 1, 1991 Retail Arkenstone Complete Readers: Price Price Discount Arkenstone Reader Model S/AT* $ 3,885 $ 2,495 $ 1,390 Arkenstone Reader Model E/AT* 5,785 3,695 2,090 Arkenstone Reader Model E/MCA* 5,785 3,695 2,090 Arkenstone Reader Model S/AT Plus 3,985 2,840 1,145 Arkenstone Reader Model E/AT Plus 5,885 3,845 2,040 Arkenstone Reader Model E/MCA Plus 5,885 3,845 2,040 Arkenstone HOT Reader Model AT Plus 8,485 4,495 3,990 Components: TrueScan Recognition Card, Model S/AT $ 1,995 $ 1,495 $ 500 TrueScan Recognition Card, Model E/AT 3,895 2,695 1,200 TrueScan Recognition Card, Model E/MCA 3,895 2,695 1,200 TrueScan Recognition Card, Model Hot AT 6,495 3,195 3,300 Scanner daughtercard $ 395 $ 250 $ 145 for HP ScanJet/ScanJet Plus Hewlett Packard ScanJet* $ 1,495 $ 750 $ 745 Hewlett Packard ADF 595 395 200 Hewlett Packard ScanJet Plus $ 1,595 $ 1,095 $ 500 Hewlett Packard ScanJet Plus, 220 volt 1,595 1,595 - Hewlett Packard ADF Plus 595 495 100 Model E to Model Hot AT Upgrade $ - $ 895 $ - Model S to Model E/AT Upgrade 1,995 1,295 700 Language Upgrade (French or German) $ 195 $ 145 $ 50 Arkenstone Reader II Software - 395 - The discounts off the retail price shown above are offered for end users who are visually or reading impaired or institutions serving them. With your order we need verification that the purchaser qualifies because of the terms of our agreement with Calera, the supplier of the TrueScan recognition card. * Limited quantities are available, please contact your dealer. ARKENSTONE SERVICE February 1, 1991 The Arkenstone Reader comes with a one year warranty. Upon notification of a request for service, Arkenstone will attempt to resolve the problem by telephone. If has been determined to be a hardware or software media failure, Arkenstone will ship replacement parts by overnight air courier. The user will need to return the failed parts to Arkenstone after receipt of replacement via courier pickup at Arkenstone's expense. If the parts are not returned within five working days, Arkenstone will bill the user for the spare parts at Arkenstone's standard price. Extended service contracts for the TrueScan and daughter boards are available for a prepaid annual service charge of eight percent (8%) of the then current Arkenstone price for that product(or the last published price for discontinued products). In no case shall the annual service charge exceed ten percent(10%) of the original purchase price for these products(donated units are calculated at normal Arkenstone price). The annual service charge includes the same level of service provided under the Arkenstone warranty service plus Arkenstone software maintenance updates. End User Out of Extended Item: Warranty Service Price Price TrueScan Recognition Card: Model S/AT $ 600 $ 120 Model E/AT 600 220 Model E/MCA 600 220 Model Hot AT 600 256 TrueScan daughtercard 150 20 for HP ScanJet/ScanJet Plus There is a thirty day grace period after expiration of a warranty or extended service period where customers can purchase extended service without penalty. Out of warranty service charges for TrueScan boards are $600 and for daughtercards are $150. For service for Hewlett Packard scanners beyond the one year Arkenstone warranty, we strongly recommend HP service contracts. Call HP at 1-800-553-4455. They will provide top quality service, including on-site service options, at a lower cost than we could possibly offer. Arkenstone will handle HP service requirements that users still want to purchase through Arkenstone instead of directly from HP on a cost plus twenty-five percent handling fee basis.