duane@anasaz.UUCP (Duane Morse) (02/04/90)
We recently reported a problem with compressed mm macros shipped with nroff under 5.3 for the Tower 32/600; in particular, running nroff with -cm produced a core dump, and -mm worked fine. The problem resolution from NCR's standpoint was "nroff isn't supported". And sure enough, the tail end of the man page says that nroff isn't supported. It seems silly to ship software which, by its mere existance, people will expect to use, and then wash your hands of any support. Doesn't this cause irritation in the customers? What's the point? -- Duane Morse e-mail: duane@anasaz (or ... asuvax!anasaz!duane) (602) 861-7609
wescott@Columbia.NCR.COM (Mike Wescott) (02/05/90)
In article <1253@anasaz.UUCP> duane@anasaz.UUCP (Duane Morse) writes: > It seems silly to ship software which, by its mere existance, > people will expect to use, and then wash your hands of any > support. Doesn't this cause irritation in the customers? What's > the point? Yes. It irritates some; likewise lack of certain tools and programs would irritate others. And even "unsupported" programs do get some support, one has to yell a little louder though. And, as is the case of nroff, it is still usable in many cases in spite of the bugs. In the case of nroff, troff etc. there are several problems. The troff and nroff that support compressed macros have been superceded by later versions (Documenter's Workbench in AT&T's nomenclature) which are a separately licensed product. A second problem is that even these versions are notoriously buggy, and fairly complex. If a customer were to require DWB we would generally recommend a vendor that sells and supports DWB. -- -Mike Wescott mike.wescott@ncrcae.Columbia.NCR.COM
tmoore@coss.Dayton.NCR.COM (Tom Moore) (02/09/90)
duane@anasaz.UUCP (Duane Morse) writes: >We recently reported a problem with compressed mm macros shipped >with nroff under 5.3 for the Tower 32/600; in particular, running >nroff with -cm produced a core dump, and -mm worked fine. Try adding the line shown below to the file /usr/lib/macros/mm[nt] and rebuild the compacted macros (See nroff(1) for how). .ds; \u"\d --> .co .if\*(]ZMM DEFINED \{\ .tmERROR: MM package read twice -- * Tom Moore NCR Corporation PCD-6 (513) 445-1373 * * Consulting Analyst 1700 S. Patterson Blvd. VOICEplus 622-1373 * * Network Applications Dayton, OH 45479 Tom.Moore@Dayton.NCR.COM *