[comp.sys.ncr] SMALL BUSINESS CONSULTING NEEDED!

cwood@hooterville.Central.Sun.COM (Chris Wood Sun SE - Detroit) (07/19/90)

Need your consulting expertise...

I HAVE A MUSIC STORE.
I AM CURRENTLY NOT USING COMPUTERS.
I DO NOT WANT TO BUY A TURN-KEY SYSTEM
  BECUASE I WILL WANT TO CUSTOMIZE THINGS.
I DO NOT WANT TO DEPEND ON A SMALL COMPANY
  THAT IS LOCATED 2 TIME ZONES AWAY FOR
  SUPPORT.
I DO NOT WANT TO BUILD MY SYSTEM FROM THE GROUND
  UP.

Ideally, an IBM or NCR based system using packages such
  as Lotus, Dbase IV, etc. would be ideal. These
  are defacto standards that seem to be malleable
  and very well supported.

How can I tie this to a point of sale system?

Assume all the small business needs: inventory
  control, accounting, etc., etc.

Budget: 2k - 10K

Do you think Lotus and Dbase are appropriate for this
environment?

What others packages are applicable?

What can you reccommend?

Chris Wood


Chris Wood

nolan@tssi.UUCP (Michael Nolan) (07/20/90)

[this was originally tried as E-mail, but bounced for a bad path]

Speaking as a consultant from a small business only one time zone away:

It sounds like you don't want somebody else to do your software, you want
to do it yourself.  Fine.  Unless you are an expert in dBase or Lotus (and
if you don't know whether or not they're appropriate, you're *NOT*), expect
to spend 100 or more hours figuring out how to use the software system you
choose in a way that makes sense for the application you have in mind.

Then expect to spend another 200 or 300 hours writing (and rewriting) software
to do what you want.  During this time, you will probably have the whole thing
collapse on you several times.  You will also probably redefine the file
or database structure several times, either reloading information by hand
or writing some kind of transfer program each time.

This, of course, all assumes that you made an appropriate choice for the
software system in the first place.  If not, then after investing 400+
hours, expect to choose *another* system and more or less start all over
again!

You can probably do what you want in dBase, although Clipper is more powerful
and faster.  (and more expensive :-( )  Probably not in Lotus.

My suggestion is to look in the yellow pages of the Detroit phone book for
software consultants, and pay somebody $500 to $1000 to tell you what to do
and help you do it.

------------------------------------------------------------------------------
Mike Nolan                                       "I don't know what apathy is,
Tailored Software Services, Inc.                  and I don't want to find out!"
Lincoln, Nebraska (402) 423-1490                
UUCP: tssi!nolan should work, 
      if not try something like uunet!frith!upba!tssi!nolan 

rg@psgdc (Dick Gill) (07/29/90)

In article <379@texsun.Central.Sun.COM> you write:
>
>Need your consulting expertise...
>
>I HAVE A MUSIC STORE.
>I AM CURRENTLY NOT USING COMPUTERS.
>I DO NOT WANT TO BUY A TURN-KEY SYSTEM
>  BECUASE I WILL WANT TO CUSTOMIZE THINGS.
>I DO NOT WANT TO DEPEND ON A SMALL COMPANY
>  THAT IS LOCATED 2 TIME ZONES AWAY FOR
>  SUPPORT.
>I DO NOT WANT TO BUILD MY SYSTEM FROM THE GROUND
>  UP.
>
>Ideally, an IBM or NCR based system using packages such
>  as Lotus, Dbase IV, etc. would be ideal. These
>  are defacto standards that seem to be malleable
>  and very well supported.
>
>How can I tie this to a point of sale system?
>
>Assume all the small business needs: inventory
>  control, accounting, etc., etc.
>
>Budget: 2k - 10K
>
>Do you think Lotus and Dbase are appropriate for this
>environment?
>
>What others packages are applicable?
>
>What can you reccommend?
>
>Chris Wood
>
>
>Chris Wood


Having been in the design and implementation end of business
software for 25 years (Ugh!), I have some thoughts on your
posting.

If you operate a well run and profitable music store, you might
first ask the question "why computerize?"  Remember that
computers are only a means to an end, and that many businesses
can get great payoff from "low tech" solutions like better
manual procedures.

Once you are convinced that y need a computer, I strongly urge
you to look for software packages written specifically for
businesses like yours.  Software firms serving a particular
industry (we serve lawyers) will develop a great deal of
expertise in providing the specific features that meet the
unique needs of, for example, the music store business. (Even
though you might not believe it, there are certain software
design features that virtually ALL music stores, including
yours, need.)  Look in your trade magazines or publications like
Data Sources to get a line on such vendors. The most important
selection criterion is good references from long-time users.

Lastly, you have to decide whether you want to be in the music
business or the software business.  I have law firm clients who
spent hundreds of (billable) hours trying to build their own
business system before they decided to contract with us for
their software and concentrate their efforts on practicing law.
I know from personal experience that a small successful software
company is a much better bet than home brew business software. 
As for the time zone difference, good software from a reliable
company will be sufficiently bug-free and well documented that
support calls should be minimal after the installation period.
If they provide modem support, that will make things even
simpler.

As to hardware and software tools, leave that to the vendor. 
You will also get more attention from the vendor if you buy both
software and hardware from them and you will have a single
firm to go to if things don't work quite right.

Hope this helps.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Dick Gill     Gill & Piette, Inc.            (703)761-1163   ..uunet!psgdc!rg
-- 
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Dick Gill     Professional Solutions Group   (703)761-1163   ..uunet!psgdc!rg