crowston@athena.mit.edu (Kevin Crowston) (03/20/91)
INFORMATION TECHNOLOGY AND COORDINATION IN ORGANIZATIONS OF THE 1990s Symposium Chairman: Professor Thomas W. Malone Patrick J. McGovern Professor of Information Systems Director, Center for Coordination Science Date: Wednesday, April 17, 1991 Location: Kresge Auditorium, MIT Sponsored by the Industrial Liaison Program Massachusetts Institute of Technology Today, more and more companies are installing computer networks that connect their employees to each other and to other companies. But how can companies use these new technologies to organize themselves more productively and to coordinate more effectively with their customers and suppliers? The new MIT Center for Coordination Science conducts multidisciplinary research to help understand these questions. This symposium will describe work underway on the first anniversary of the Center's opening. Presentations will include descriptions of new computer- based tools (such as Groupware and Computer-Supported Cooperative Work) that are being developed at MIT and elsewhere to help people make group decisions, manage complex projects, and shorten product design and delivery cycles. Discussions will also focus on how people work together now and how these new technologies can help create new organizational structures such as Networked Organizations, Value-Added Partnerships, and Electronic Materials. Symposium Agenda Wednesday, April 17, 1991 8:15 am Registration INTRODUCTION 9:00 am Opening Professor Thomas W. Malone Patrick J. McGovern Professor of Information Systems Director, Center for Coordination Science, MIT Welcome Dr. Charles M. Vest President, MIT Professor Lester C. Thurow Dean, MIT Sloan School of Management 9:30 am Information Technology and Coordination: New Technologies and New Organizations Professor Thomas W. Malone Patrick J. McGovern Professor of Information Systems Director, Center for Coordination Science 10:15 am Break NEW TECHNOLOGIES Session Chairman: Mr. Howard Webber Manager, Strategic Planning and Research Digital Equipment Corporation 10:30 am Coordinating Meanings: Networks, Data, and Standards Professor Stuart E. Madnick John Norris Maguire Professor of Information Technology Leaders for Manufacturing Professor of Management Science 11:15 am The Commercial World Discovers Coordination Ms. Esther Dyson Editor and Publisher, Release 1.0 12:00 noon Lunch Third Floor, MIT Student Center NEW ORGANIZATIONS Session Chairman: Professor John D.C. Little MIT Institute Professor Chairman, Center for Coordination Science Steering Committee 1:15 pm Managing Interdependence: A View from the Field Dr. John F. Rockart Director, Center for Information Systems Research 2:00 pm Reorganizing Work: Information and Incentives Professor Erik Brynjolfsson Assistant Professor of Information Technologies and Management 2:45 pm Managing Change: Why Is All This Hard? Professor Wanda J. Orlikowski Assistant Professor of Information Technologies 3:15 pm Overview of Projects Professor Thomas W. Malone DEMONSTRATIONS AND PROJECT PRESENTATIONS 3:30 pm Demonstrations and Project Presentations Third Floor, MIT Student Center Refreshments will be served until 4:30 pm DEMONSTRATIONS AND VIDEOS Answer Garden -- A tool for growing organizational memory Mark Ackerman Object Lens -- A knowledge-based environment for supporting group coordination Kum-Yew Lai SIBYL -- A group decision-making tool Jintae Lee Connectivity Among Information Systems Stuart Madnick, Richard Wang Information Lens -- An intelligent tool for finding, filtering, and sorting electronic mail Thomas W. Malone Computer Models as Tools for Negotiators J. Daniel Nyhart HyperVoice -- A phone-based interface for "voice bulletin boards" Paul Resnick PROJECT PRESENTATIONS Modeling Coordination in Organizations -- A field study of engineering change processes Kevin Crowston Technology for Intellectual Teamwork -- Field studies of collaborative writing Jolene Galegher Software Hot Lines -- A field study of software support organizations Brian Pentland Mediated Communication -- Archival analysis of coordination by electronic mail JoAnne Yates, Wanda Orlikowski REGISTRATION INFORMATION Symposium attendance is primarily for invited guests and organizations participating in the Industrial Liaison Program. There is no registration fee for this symposium for ILP member companies. Notice of intent to attend should be received by April 3, 1991. Registration cards should be sent to: Conference Coordinator, MIT Industrial Liaison Program, Room E38-508, 77 Massachusetts Avenue, Cambridge, MA 02139-4307. Telephone registrations will also be accepted at Telephone: (617) 253-0213 or 253-2691, Telex: 921473 MIT CAM, or Fax: (617) 258-6148. We will send confirmations for registrations received by mail up to two weeks before the symposium. Telephone registrations are confirmed verbally. PARKING AND TRANSPORTATION Parking spaces at MIT are scarce. If you drive, public parking is available at the corner of Massachusetts Avenue and Vassar Street as well as in Kendall Square (see map). Parking in MIT garages is not available. MIT is 7 miles from Logan International Airport and is approximately a 30-minute ride by taxi. Please note that an hour should be allowed for travel time during rush hour. HOTEL INFORMATION For your information, a block of rooms has been set aside at the Guest Quarters Suites Hotel on the night of April 16 at the rate of $115. For hotel reservations, contact: Guest Quarters Suites Hotel, 400 Soldiers Field Road, Boston, MA 02134, Telephone: (617) 783-0090, extension 7217. The deadline for making reservations in the group block is March 20, 1991. Please mention the "MIT Industrial Liaison Program Information Technology Conference" when making your reservations. Parking is available in the hotel garage for overnight guests at the rate of $6.00 per night. Shuttle service to MIT is provided on a space available basis. Shuttle reservations should be made directly with Guest Services at the hotel and should be made early to guarantee a seat on the van. MESSAGES Telephone messages for symposium attendees may be left at the Industrial Liaison Program, (617) 253-2691 or at the registration desk, (617) 253-2909. Messages will be posted on the message board in the lobby of Kresge Auditorium. Symposium Registration INFORMATION TECHNOLOGY April 17, 1991 (Please print or type) NAME:______________________________ TITLE:_____________________________ DIVISION:__________________________ COMPANY:___________________________ ADDRESS:___________________________ ___________________________________ TELEPHONE:_________________________ TELEX:______________FAX:___________ ----------------------------------- Symposium Registration INFORMATION TECHNOLOGY April 17, 1991 (Please print or type) NAME:______________________________ TITLE:_____________________________ DIVISION:__________________________ COMPANY:___________________________ ADDRESS:___________________________ ___________________________________ TELEPHONE:_________________________ TELEX:______________FAX:___________ Place form in envelope and mail to: Conference Coordinator, MIT Industrial Liaison Program, Room E38-508, 77 Massachusetts Avenue, Cambridge, MA 02139-4307.