[comp.os.os2] Problem installing Word 5.0 on IBM OS/2 v1.2 SE

olender@sor.CS.ColoState.Edu (Kurt Olender) (04/08/90)

I've been trying to install Word 5.0 on my OS/2 1.2 SE system
I haven't been able to get it to install successfully.  After
all files are copied, when I try to fire up WORD I get errors
that it cannot complete loading the application in OS/2

In the DOS box, WORD prompts me to insert the PROGRAM 2 diskette
into the A: drive (obviously, this is the reason that OS/2 cannot
complete loading).  The problem seems to be that Word's SETUP is
not recognizing that I'm installing this on an OS/2 system.

As an aside, SETUP assumes that installation is from the A: drive.
I have a 3.5" A: and 5.25" diskettes, and just copied all the files
from one medium to the other so I could install the *** program.

Anyone recognize this problem and know how to solve it?  I'm not
convinced that just changing my 5.25 back to A: for the period
of the installation is going to help.
files

jimw@microsoft.UUCP (Jim Walsh) (04/10/90)

In article <5823@ccncsu.ColoState.EDU> olender@sor.CS.ColoState.Edu (Kurt Olender) writes:
>I've been trying to install Word 5.0 on my OS/2 1.2 SE system
>I haven't been able to get it to install successfully.  After
>all files are copied, when I try to fire up WORD I get errors
>that it cannot complete loading the application in OS/2
>...
>As an aside, SETUP assumes that installation is from the A: drive.
>I have a 3.5" A: and 5.25" diskettes, and just copied all the files
>from one medium to the other so I could install the *** program.
>...

    I believe that your particular problem is that IOPL=WORD (or IOPL=YES)
is not being set in your config.sys, which is one of the config.sys changes
made when running Setup under OS/2.

    One problem that you're having is that you should be running Setup from
OS/2, rather than from the DOS box, if you plan on running Word 5.0 under
OS/2.  Setup is a dual-mode .exe, but there are some slight differences in
its operation under DOS and OS/2.  Under DOS, you are allowed to choose video
drivers that are not supported under OS/2.  As well, autoexec.bat and config.sys
modifications (backups are made!) will be incorrect for OS/2 operation.
Finally, under OS/2, the main .exe and the overlay files are combined to form
one large .exe, which is not required under DOS (will be done if sufficient
disk space is available).

    Note that installing Word 5.0 under OS/2 will allow you to use it from
both OS/2 protect mode and from within the DOS box, should you so choose.

    The Word 5.0 Setup program assumed that you were running from drive A:.
There are two workarounds:
 
    1) Call Microsoft Product Support at (206) 462-WORD as the latest Setup
program allows installation from drive B:.  They should also be able to
provide a 3.5" version of Word if you so preferred.

    2) Copy files to 3.5" media.  This is how you should combine the disks:

       3.5" Disk name                     5.25" disks

       Program Disk                       Program 1 & Program 2
       Spell/Thesaurus Disk               Spell Disk & Thesaurus Disk
       Utilities Disk                     Utilities 1 & Utilities 2
       Printer Disk                       Printer 1 & Printer 2
        NOTE: Create two subdirectories called \PRINTER1 and \PRINTER2 and
              copy the 5.25" disk contents into the subdirectories, except
              for printers.doc which should be in the root directory.
       Utilities/Printer Disk             Utilities 3 & Utilities/Printer

   Hope this helps...

-- 
Jim Walsh                       microsoft!jimw@uunet.uu.net
Microsoft Corporation           uunet!microsoft!jimw
The views expressed herein are not necessarily mine, let alone Microsoft's...

feustel@well.sf.ca.us (David Alan Feustel) (04/10/90)

Is the IOPL=YES line included in your CONFIG.SYS file?
-- 
Phone:	 (home) 219-482-9631 
E-mail:	feustel@well.sf.ca.us	{ucbvax,apple,hplabs,pacbell}!well!feustel	
USMAIL: Dave Feustel, 1930 Curdes Ave, Fort Wayne, IN 46805