sho@maxwell.physics.purdue.edu (Sho Kuwamoto) (10/19/89)
The verdict: good. I've had a Practical Peripherals brand 2400 baud modem for almost a year now. Why do I feel compelled to write about it now? It just broke and I sent it in for repairs. I've had a little problem with line noise, but everyone else I know in the department has had similar problems. Maybe it's the phone system, maybe it's the receiving modem on the phys computer. However, I was impressed by their service. This $150 modem comes with a five year warranty. My modem began having problems hanging up the line. I hadn't sent in my registration card, which was no problem at all. I got it back in less than three weeks. The tech support people were friendly. What else can I say? I can't really judge the true quality of the modem due to problems given above, but their service was excellent. Hayes compatible. -Sho -- sho@physics.purdue.edu <<-- walking advert.
6600pete@ucsbuxa.ucsb.edu (10/21/89)
In article <2659@pur-phy> sho@maxwell.physics.purdue.edu (Sho Kuwamoto) writes: > The verdict: good. > ...I was impressed by their service. > This $150 modem comes with a five year warranty. Wow! I've got one of the things, and I didn't know it had a 5-year warranty! I've been having connect problems (it absolutely wants to hear a ring signal first, which doesn't always happen, and a/ doesn't work for redialing). But this was after 2, maybe 3 years... I thought modems just got old and grey and started to misbehave. Now I'll send the damn thing in! -- | GurgleKat (Pete Gontier), pete@cavevax.ucsb.edu | .UUCP reply addresses bounce; try another path. | ...if you'd gone to Dartmouth, you'd not have had to take the math.
rae%alias@csri.utoronto.ca (Reid Ellis) (10/24/89)
I've had my 2400 baud Practical Peripherals modem for 3 years now and I would second the motion that it is a high quality product at a good price. It even served as the one-and-only uucp modem for a site for a number of months -- again, no problems. Because of its shape [not its speed!], I call it my slug_modem :-) Reid --- Reid Ellis, 264 Broadway Avenue, Toronto ON, M4P 1V9, Canada rae%alias@csri.utoronto.ca, rae@geac.uucp, rae@ziebmef.uucp, rae@gpu.utcs.utoronto.ca, rae@tnir.uucp +1 416 487 1383