george@swbatl.UUCP (6544) (12/14/89)
Help! November 27 I ordered a 40MB Jasmine DirectDrive for $599 from Jasmine Technologies. I was told that the drives were not in stock and it would be "about two weeks" before I receive it. Since I'm working on a project with a short time frame, I said two weeks may be a little too long for me to wait. At this, the salesman replied that he would not charge me shipping if I would be willing to wait. After being assured that the "two weeks" would really be "two weeks", I agreed, but with some hesitation. --two weeks and one day pass--no drive has arrived-- Well, after two calls and about an hour total of being on hold (I sat through Mannheim Steamroller Christmas in its entirety on one call) I was told it would be "about two weeks" before I receive it. After raising holy heck about that, they said "maybe you'll get it by Friday...or Monday". The problem is, I really need it on Friday. If not Friday, I'll have to order something else and hope I get it by Wednesday, December 20, my absolute drop-dead date for my project. Should I trust Jasmine to come through? Has anyone else had a similar experience with them? If I cancel my order, can I get a similar quality-performance-cost drive from someone else by the 20th? Any advice would be appreciated. Thanks in advance! George D. Nincehelser -- / George D. Nincehelser \ uunet!swbatl!george \ / / Southwestern Bell Telephone \ Phone: (314) 235-6544 \ / / / Advanced Technology Laboratory \ Fax: (314) 235-5797 \ / / / /\ 1010 Pine, St. Louis, MO 63301 \ de asini umbra disceptare \
phillips@nrl-cmf.UUCP (Lee Phillips) (12/15/89)
In article <1041@swbatl.UUCP> george@swbatl.UUCP (6544) writes: >Should I trust Jasmine to come through? > ... ... >George D. Nincehelser My experience with this "company" suggests that you have a better chance of being billed for their merchandise than actually ever receiving it. A drive that you don't have doesn't perform very well. Get out while you still can.
phillips@nrl-cmf.UUCP (Lee Phillips) (12/15/89)
In article <1041@swbatl.UUCP> george@swbatl.UUCP (6544) writes: >--two weeks and one day pass--no drive has arrived-- >Should I trust Jasmine to come through? > >George D. Nincehelser My experience with this "company" suggests that you have a better chance of being billed for their merchandise than actually ever receiving it. A drive that you don't have doesn't perform very well. Get out while you still can.