george@swbatl.UUCP (6544) (12/18/89)
Here's an update of my problem with Jasmine. Thanks to all who responed to my last posting. The consenses is that Jasmine has a problem with customer service. My drive still hasn't arrived. I'll be ordering another from someone else in the morning (I'm desperate! I'll almost take anything that can be delivered by Wednesday!) Jasmine never called back to tell me the status of my order like they said they would (I have answering machines at both home and office). Worst of all THEY ALREADY CHARGED MY VISA!!! They told me that they wouldn't charge until the delivery date, but they went ahead and charged on the order date. And here I was hoping for a clean cancellation. Maybe the drive will be waiting for me when I get to work tomorrow, but I'm not going to hold my breath. By the way, I plan to forward the reponses I got from you all to Jasmine (even the one semi-good response). If anyone would like to put in their two cents, send me e-mail by 12/22. If anyone has anything good to say about Jasmine customer service, send that too! I don't want to be accused of being biased. Thanks, George -- / George D. Nincehelser \ uunet!swbatl!george \ / / Southwestern Bell Telephone \ Phone: (314) 235-6544 \ / / / Advanced Technology Laboratory \ Fax: (314) 235-5797 \ / / / /\ 1010 Pine, St. Louis, MO 63301 \ de asini umbra disceptare \