[comp.sys.mac.hardware] mail order report: Third Wave hard drives

grobbins@grad1.cis.upenn.edu (02/15/90)

This is a quick mail-order review.  I purchased a Quantum 105 external
hard drive from Third Wave Computing in Texas (800-284-0486) and I'm 
satisfied.

Pros:  price was MacWeek-competitive; knowledgeable sales rep on phone;
       nice package - neat case, quiet fan, external SCSI select;
       included latest System software and Disinfectant; no credit
       card surcharge; $11 shipping by 2-day FedEx; a billing mistake
       was corrected promptly; good length cable.

Cons:  no manual or warranty card included; internally terminated;
       ugly disk management software included; software strangely
       spread out (for example, disk manager was on the hard drive,
       not on the supplied floppy, though it only runs off a floppy);
       supplied Finder had command keys added, may have been hacked
       in other ways.

Summary:  it's okay to buy from Third Wave, if price matters and if you're
          familiar with setting up and maintaining Mac hard drives.

Grobbins      grobbins@eniac.seas.upenn.edu

Usual disclaimer applies.                           Connectionists do it
                                                    in sublinear time

grobbins@ellison.cis.upenn.edu (Grobbins) (02/22/90)

In article <20402@netnews.upenn.edu> I wrote:
>This is a quick mail-order review.  I purchased a Quantum 105 external
>hard drive from Third Wave Computing in Texas (800-284-0486) and I'm 
>satisfied.
>
>Pros:  price was MacWeek-competitive; knowledgeable sales rep on phone;
>       nice package - neat case, quiet fan, external SCSI select;
>       included latest System software and Disinfectant; no credit
>       card surcharge; $11 shipping by 2-day FedEx; a billing mistake
>       was corrected promptly; good length cable.
>Summary:  it's okay to buy from Third Wave, if price matters and if you're
>          familiar with setting up and maintaining Mac hard drives.

Followup:  in response to a note made on my warranty reg card ("no manual
was included") they sent me one.  It is 34 laser-printed pages, fairly
complete and readable.

Revised summary: it's okay to buy from Third Wave if price matters and
  you don't need or want elaborate disk management software.

Grobbins      grobbins@eniac.seas.upenn.edu

Usual disclaimer applies.