jlc@atux01.UUCP (J. Collymore) (03/03/90)
My 1+ year old Cutting Edge Extended Keyboard is giving me trouble. THe problem is that it will not always work after booting up (that is, there is no response from the keyboard when hitting any key). I would say that this now happens 1 out of every 3 boots. I have it connected to a Mac SE running system 6.0.2. It has never been trouble until the past 10 days. I have tried changing the connecting point on the keyboard from the left side to the right side. I have tried switching the ADB ports its connected to on the back of the Mac. None of these sollutions seem to work. I called Cutting Edge/Ehman and they said it is out of warranty, and they also don't have the facilities to fix it. They suggested I take it to an Apple dealer to have it fixed. Well, I just called a local Apple dealer and they said they would not fix a third party key board. So what do some of you suggest? Should I try to find another dealer who might try to fix it? Should I have my Mac examined (it seems to work fine, and the mouse is operating perfectly from either one of the Mac ports.)? Should I save my money and buy another third party keyboard from a different vendor (there's a nice one by Keytronics in this issue of MacUser)? Should I just go out and buy an official Apple Extended keyboard? Please post your replies to the net. Thanks for your help. Jim Collymore p.s. I wonder what I can expect from Cutting Edge/Ehman Engineering when I start having problems with my 60Mb external hard drive I bought last year?!