mdc@spt.entity.com (Marty Connor) (03/20/90)
In some article Adam Frix) typed: >Got that? I think your slamming of Maya for this practice is unfair >and ill thought-out. It appears You're willing to put up with more crap from dealers than I am. Congrats. The person we spoke to was rude and discourteous. Policies are one thing, execution is another. I am angry that MAYA treated us the way it did, and I want them to pay some price for their bad service. Nothing personal, but your argument seems to be "MAYA: No worse than an Apple Dealer!!!" I think THAT'S ill-thought out. My suggestion (ammended for Apple's 1 year Warranty): 1. Get a price from Maya. 2. Get the price from a local dealer for 1 year AppleCare. 3. Add it to Maya's price. 4. If Maya is lower than the Price+AppleCare by a decent bit, think about Maya. Else Just buy the machine from a local dealer and save UPS Shipping charges and damage potential. 5. If you buy a Maya machine, get AppleCare locally. Their service is (IMHO) worse than a dealer you can see. My rationale for this is: 1. You will lose a great deal of time shipping the machine back and forth. Count the time boxing it up. Getting it picked up, etc. And what if it is damaged in transit. Not Maya's fault. You lose again. 2. In my experience Maya's service is sub-par. Marty -- Marty Connor, Marty's Computer Workshop, "Specializing in Macintosh Training" 126 Inman Street, Cambridge, MA 02139; (617) 491-6935 mdc@entity.com, or ...{harvard|uunet}!mit-eddie!spt!mdc