[comp.sys.mac.hardware] Watch out for Ehman ...

pdel@deimos.ADS.COM (Peter Delevoryas) (04/05/90)

Hm, the same thing happened to me a while back. I ordered a drive, and after
a week I called and they said that 'so many people have ordered, we got 
behind.'  I cancelled.

cet@psuecl.bitnet (04/09/90)

In article <360@vlsi.waterloo.edu>, atschnei@vlsi.waterloo.edu (Todd Schneider) writes:
> Today in misc.forsale I noticed (Why was it there you ask ... I wondered too).
>
>>From: boomer@athena.Princeton.EDU (Don Alvarez)
> Newsgroups: misc.forsale
> Subject: 40Meg Quantum Hard Drive for Mac
> Message-ID: <14883@phoenix.Princeton.EDU>
> Date: 27 Mar 90 14:19:48 GMT
> References: <14873@phoenix.Princeton.EDU>
> Sender: news@phoenix.Princeton.EDU
> Reply-To: boomer@athena.Princeton.EDU (Don Alvarez)
> Organization: Princeton University
> Lines: 33
>
> If you read the back page of MacWorld, you'll see that
> Ehman has a great deal on 40Meg Quantum Drives (<$500).
>
> Unfortunately, you might want to listen to my experiences before
> you call them up to order one.
>
> I called last monday to check if they had drives in stock and what the
> delivery time was.  I was told "We can have that shipped in two days."
> I signed up for 2nd Day air delivery, and started to wait.
>
> On Friday, I called back and was told "It hasn't gone out yet, the
> shipping department says it will go out next week."  I pointed out
> that next week was a long time, ranging from monday to friday, and
> all of those days were significantly later than the date when they
> had promised it would ship.  They said probably monday.
>
> On Monday, I called back and was told that the unassembled drives had
> arrived at their warehouse on saturday and that they were being
> assembled as we spoke(!).  Shipment will go out "Today or tomorrow"
>
> I called back again and was told that monday's shipments had all gone out.
> I spoke to John ("the manager") and he said my order would hopefully
> go out later today.  I pointed out that the shipment had already gone out,
> and asked about federal express delivery.  He said he had the shipping
> dept. working on my order and to call back in an hour.
>
> I called back again, and was told that everyone I had spoken to had
> gone home for the day, and the computer showed that my order had not
> yet shipped.
>
> ---------
>
> I just phoned Ehman to check on the delivery of my Ehman Quantum that was
> ordered last Tuesday ... I was informed that it was "waiting in shipping".
> Further inquiry showed that they actually hadn't even put the drive together
> yet: "parts are arriving in 2 to 4 days". When I ordered I was told it
> would ship the next day!!!!!
>
> I was also distressed to discover they had already charged my credit card.
> Charging before shipping I can accept ... these people didn't even have the
> drives put together.  After reading the above experiences I promptly
> cancelled.
>
> To their credit, everyone on the phone was quite friendly and they didn't
> put me on the infinte hold.
>
> In Summary : don't buy from Ehman if you want your drive to arrive soon.
>
> Todd Schneider. (atschnei@vlsi.waterloo.edu)

---------------------
I had a similiar problem with Ehman.  Three times they told me "It's in
the mail" and once they said "It came in today, it will go out tomorrow."

It finally arrived, TWENTY DAYS after I placed my "2nd DAY AIR" delivery.
By the time it arrived, at least three other companies in "MacUser" had
dropped their prices to around $25 less than Ehman.

In Summary:    1) If you want sale's people you can trust;
               2) If you want reliable "2nd DAY AIR" delivery;
           or  3) If you want the lowest prices around

               DON'T BUT FROM EHMAN

Carl Thompson

oster@well.sf.ca.us (David Phillip Oster) (04/11/90)

The macWorld show price for Ehman Syquest 45Meg removable drives, for the
drive+1 cartridge was $545+$10 shipping. 1 year warranty.
-- 
-- David Phillip Oster - Note new address. Old one has gone Bye Bye.
-- oster@well.sf.ca.us = {backbone}!well!oster