nolan@tssi.UUCP (Michael Nolan) (04/14/90)
I ordered a 2MB upgrade from MacZone the other day. Cost=168 or $84/MB. I *also* ordered the 'tool kit' for $15. The order came *without* any installation instructions other than those provided with the SIMMs, nor with any instructions for using the tools. I called MacZone and they send out (airfreight) the instruction book, and a one page errata sheet. Still no instructions for how to use the spring clip which is intended to be used as a case-spreader. The grounding wrist strap had a single *male* ground pin in it, which is useless to plug into the *male* plug in the back of the Mac+. However, being the rash type, I decided to go ahead, as I have have installed pc boards before and was able to make a suitable grounding strap from spare parts. Got the case open OK, got the SIMMs in OK, but then I had to remove the 256K resistor. The instructions in the MacZone book refer to resister R8, but the errata sheet pointedly says to 'ignore any reference to resistor R8'. So I clipped resister R6, the one just *above* the words 'memory size'. WRONG!!!! Friday the 13th strikes again!! Now my Mac is in in the shop for a week or so, and I will probably be out another $40-50. (I know my limitations well enough to know I don't have the tools or skills needed to solder on a fairly crowded motherboard.) Moral of story: DON'T USE THE MACZONE'S INSTRUCTION BOOK!!!! (The errata sheet says the book is being rewritten, I think I know why!) Incidentally, although MacZone opens for *sales* at 5 a.m. Pacific time, tech support doesn't show up until 9. (11 central, 12 eastern) ------------------------------------------------------------------------------ Mike Nolan The above is the result of (UUCP: ... frith.egr.msu.edu!upba!tssi!nolan) exhaustive research, careful Tailored Software Services, Inc. analysis, and prolonged Lincoln, Nebraska deliberation--after which I (402) 423-1490 flipped a coin. (And lost!) Direct flames to alt.flame, which I DON'T read! I feel bad enough already.
isle@eleazar.dartmouth.edu (Ken Hancock) (04/14/90)
In article <1611@tssi.UUCP> nolan@tssi.UUCP (Michael Nolan) writes: >I ordered a 2MB upgrade from MacZone the other day. Cost=168 or $84/MB. >I *also* ordered the 'tool kit' for $15. > >The order came *without* any installation instructions other than those >provided with the SIMMs, nor with any instructions for using the tools. I recommend to anyone installing SIMMs to read Technote 176. It provides all the steps needed: jumper re/moval, resistor snipping, pictures, etc. It's much better than any of these cheap little instruction books I've seen. Ken -- Ken Hancock '90 | DISCLAIMER: I'm graduating and looking for Consultant | a job, so I'll stand by my words. Computer Resource Center |============================================== Dartmouth College | EMAIL: isle@eleazar.dartmouth.edu