eggplant@walt.cc.utexas.edu (johan van Zanten) (06/09/90)
Hello. I have spent the better part of this morning trying to get a Mac II, 2 MB RAM, internal 40 MB hard disk to recognize an Ehman 40 MB Quantum, i purchased in March of this year. After moving the drive from the Mac II to a Mac Plus and back lots of times, and spending about 30 minutes on the phone long distance (me paying, of course) with Ehman's Tech support, the following problem remains to be resolved: Although the Ehman external Quantum is terminated, it conflicts with the Mac II's internal drive, whose ID is 0. (And unchangable, as far as i know .) When the Ehman is booted on a Mac Plus with no other SCSI devices, and both the Ehman hard disk managment software and SilverLining detect a SCSI device (Quantum HD) at ID 0, no matter what the setting of the SCSI ID switch on the Ehman drive. Why am i bothering you about this? Ehman's tech support wasn't really sure what the cause of this was, and agreed to send me a new version of the HD managment software (the older version, 2.2.8, was buggy, they said) and also send me a new SCSI ID switch, which i could install without voiding my warranty . I would like to know (before the stuff comes in on Monday via Air) what some of the SCSI veterans think. Does this sound like it could be a SCSI problem, created when the drive was formatted with the Ehman software (at the factory -- it came preformatted) or could this be the hardware, and am i (UGH) going to have to eventually send this sucker in to be repaired over in Wyoming, Ehman HQ. Thanks for your time and consideration, Johan van Zanten "Don't you threaten me with a dead fish." (eggplant@walt.cc.utexas.edu) (from the movie, "Withnail and I")