[comp.sys.mac.hardware] Serial Port Not Available!

george@swbatl.sbc.com (George D. Nincehelser) (06/13/90)

Two Mac IIcx systems on my network seem to have lost the capability
to use their modem ports.  They were both attached to the same data
switch (via the modem port), so I'm guessing something bad came down
the line to cause this (I have other Macs on the data switch, but they
were turned off when the problem came up.  They are still working fine).
 
Does anyone know how I can find exactly what is wrong and how I might
be able to fix it?  I really don't want to call in a service person
unless I have to.

Thanks in advance.

George
-- 
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anderson@csli.Stanford.EDU (Steve Anderson) (06/13/90)

There have been a couple of postings lately from people whose serial
ports have have been disabled. That happened to me a while ago (effect
of a MIDI device), and a solution was kindly provided by Matthew
Kaufman (matthew@ucscb.ucsc.edu). He also posted it, so I imagine he
has no objection to its being posted again. It's short, and it worked
fine for me. It just resets the PRAM, which certain devices can put
into a pathological state that is otherwise hard to recover from.

Steve Anderson
anderson@sapir.cog.jhu.edu
anderson@cs.jhu.edu
anderson@csli.stanford.edu

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evanc@crg8.sqnt.com (Evan Corstorphine) (06/14/90)

In his article, george@swbatl.sbc.com (George D. Nincehelser) writes:
>
>Two Mac IIcx systems on my network seem to have lost the capability
>to use their modem ports.  They were both attached to the same data
>switch (via the modem port), so I'm guessing something bad came down
>the line to cause this (I have other Macs on the data switch, but they
>were turned off when the problem came up.  They are still working fine).
> 
>Does anyone know how I can find exactly what is wrong and how I might
>be able to fix it?  I really don't want to call in a service person
>unless I have to.

****
I had similar problems a while back.  After getting
the motherboard replaced on my SE, I found out it was
all a software problem. ;-(.  Zapping the PRAM had
no effect - the ports consistantly gave an error 95 (or
was it 94?).

I'd been using Farallon's "Traffic Watch" software on
our net, and it leaves the ports dirty when you quit.
After following up with Farallon, they gave me a program
called "ResetPorts", and that did the trick.  They also
updated the version of Traffic Watch I was using, and 
that seemed to help the port problem.

Now the ports aren't working again, and ResetPorts doesn't
help.  I don't know _what_ the cause is this time - but
I'm upgrading to an SE30, so it'll soon be Apple's problem. ;^)

In summary, I'd exhaust all software solutions before you 
take the *expensive* plunge of hardware repair (replacement).

Evan

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* Evan Corstorphine				Sequent Computer Systems   *
* CRG - Desktop Platforms Group			15450 SW Koll Parkway      *
* 						Beaverton, OR 97006-6063   *
* uunet!sequent!evanc 				503-626-5700		   *
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hv@uwasa.fi (Harri Valkama LAKE) (06/20/90)

In article <1990Jun13.164932.5665@swbatl.sbc.com> george@swbatl.UUCP (George D. Nincehelser) writes:
>In article <14065@csli.Stanford.EDU> anderson@csli.Stanford.EDU (Steve Anderson) writes:
>>There have been a couple of postings lately from people whose serial
>>ports have have been disabled. That happened to me a while ago (effect
>>of a MIDI device), and a solution was kindly provided by Matthew
>>Kaufman (matthew@ucscb.ucsc.edu). He also posted it, so I imagine he
>>has no objection to its being posted again. It's short, and it worked
>>fine for me. It just resets the PRAM, which certain devices can put
>>into a pathological state that is otherwise hard to recover from.
>IT WORKS!    
>It solved my problem.  Thanks much for the help!
>P.S.  Someone should send this to sumex-aim.stanford.edu.  Very handy.

It helped me too. Thanks. 
BTW, it is also archived at funic.funet.fi (128.214.6.100)
You can find it in pub/mac/appl and it is called spconfig_reset.bin

-- 
===== Harri Valkama (hv@uwasa.fi, hv@flame.uwasa.fi, hv@funic.funet.fi) =======
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=== and ftp site funic.funet.fi (128.214.6.100) Atari ST & Mac directories ====