[comp.sys.mac.hardware] Relax technology

mjkobb@media-lab.MEDIA.MIT.EDU (Michael J Kobb) (09/21/90)

Greetings,

  I'm planning to buy a 45Mb cartridge drive, and Relax has a model which
really appeals to me, and is certainly the right price.  It's also got a
2-year warranty.

  I'm wondering if anybody has had any experience with their products.

  Also, if anybody has any wonderful things to say about anybody else's
Syquest-based drives, speak up!

  Email replies are preferred, and I'll summarize if responses warrant...

Thanks,

--Mike

epan@jarthur.Claremont.EDU (Eric C. Pan) (09/22/90)

 I have a Syquest Drive I purchased from Relax 2 yrs ago. It had intermitant   
problems for the first year. It finally got on my nerve, and I send it back to
Relax. They promptly replaced the power supply, which was the source of the
problem. It functioned fine ever since. However, I use SilverLining to format
the cartriages.

Point : Their Quality check may need more work, but Customer Service is responsi
ve.

P.S. Does any one know what to do with a crashed SyQuest Cartriage, I've used it
for a year, so I doubt Manufacture will take it back