[comp.sys.mac.hardware] Help needed for munched diskette?

norteman@gemvax.dec.com (Karen J. Norteman) (10/09/90)

Can someone please give advice on how to retrieve information from a floppy
that's been munched on?  Here's what happened and what I've tried to do:

I have a borrowed Outbound Portable.  It has a reproducible problem with its
floppy drives: it corrupts files that are kept in folders on floppies.  The
file I was working on was an MS Word 4.0 data file used for a mailing list.
It was kept in a folder.  When I tried to save to the floppy after editing
the file, I kept getting "Disk error; cannot save" messages.  When I tried to
save to the silicon disk instead, I got the same messages.  The saved files 
appeared on the desktop, though.  When I opened one of these, I got 512
characters of gibberish, none of which even remotely resembled the file.

I then took the floppy and tried to read it on my regular Mac Plus.  The
first try said that the disk was unreadable.  The second try brought the disk
up to the desktop, but no files at all were visible on it, even though the
information bar said there was 550K of information on the floppy.

Next, I tried Rescue from Mac Tools Deluxe.  It scanned the disk and said that
the catalog was bad.  It attempted to salvage the files on the floppy (it
could identify the type and creator correctly), and restored some of the Word
files.  When I tried to open one, my system crashed.

When I restarted the system, it came up okay... but the floppy was still
"blank".  The salvaged files all contained gibberish.

This is valuable data, and I really need to get it back.  Any suggestions?

In the meantime, if you're getting an Outbound Portable, I highly recommend the
machine overall... but only if you get it with a hard disk.  Avoid the floppy
drive!

Karen J. Norteman
Digital Equipment Corporation
Maynard, MA
norteman@gemvax.enet.dec.com