[comp.sys.mac.hardware] REMOVABLES TRASHING HARD DISKS ???!!!

miller@rsmas.miami.edu (09/20/90)

In article <1990Sep19.215751.16401@ccu.umanitoba.ca>, 
       umcarls9@ccu.umanitoba.ca (Charles Carlson) writes:
> I'm having a problem connection my Seagate 296N hard drive onto a SCSI
> chain.   The drive works perfectly when connected by itself, and on
> the two Mac IIs I have tried connecting it to with internal Quantums.
> However when I tried to connect the drive to a Mac with a Sysquest
> removable <I don't remember the brand> the drive would not work at all.
> We tried all combinations of termination possible...My disk ended up
> getting garbled and needed to be reformatted.   
[...]

And in separate article which arrived on my system only minutes later,
     rex@pangea.Stanford.EDU (Rex Sanders) writes:
>Setup:	Mac II with 80 Mb Rodime internal HD
>	new DPI 44R (Syquest) cartridge disk on external SCSI
>		internally terminated.
>
>Problem:  Turn OFF power to the DPI, but leave everything attached.
>          Power up Mac II.
>	  BOOM - 80 Mb internal HD scrambled.
>	  Spend 2-3 days recovering files using SUM II.
>	  Could not recover from backups - that's what we attached the DPI for!
>	  Repeated problem (accidentally) twice.
>
[...]

So, the obvious question is "Are removables (perhaps Syquest's in particular)
trashing hard drives for no reason?". If true, this is a rather alarming
development in view of the fact that many of us have recently invested in
removables as backup devices.

Let's hear from any others who have had similar problems to those described
above AND LET'S HEAR FROM _COMPANIES_ _WHICH_ *SELL* _REMOVABLES_, particularly
DPI and Syquest.
-- 
-------------------------------------------------------------------------------
Jerry L. Miller         INTERNET:  miller@rsmas.miami.edu
Rosenstiel School of Marine and Atmospheric Science, University of Miami
Remember: "It's later now than it's ever been; however, vg'f zber yvxr
           vg vf abj guna vg unf rire orra orsber."

psych@watserv1.waterloo.edu (R.Crispin - Psychology) (09/21/90)

I have a DPI removable that I have used on SE/30 and IIcx with all sorts of
wierd combinations of hard drives (from several old 20 meg apple drives to
a 320meg micropolis) and have never had a scrambled drive. I have had problems
with the reilability of the cartridges themselves and with the internal
termination on the DPI (since removed) so the drives are not perfect. Maybe
the problem is with the MacII SCSI implementation.

Richard Crispin              Phone:    (519)888-4781
Dept. of Psychology          Bitnet:   psych@watdcs 
University of Waterloo       Internet: psych@watserv1.UWaterloo.ca 
Waterloo, Ont.   Canada   N2L 3G1

wilcox@hydra.unm.edu (Sherman Wilcox) (09/21/90)

In article <9549.26f8a1f0@rsmas.miami.edu> miller@rsmas.miami.edu writes:
>[...]
>
>So, the obvious question is "Are removables (perhaps Syquest's in particular)
>trashing hard drives for no reason?". 
>
>Let's hear from any others who have had similar problems to those described
>above AND LET'S HEAR FROM _COMPANIES_ _WHICH_ *SELL* _REMOVABLES_, particularly
>DPI and Syquest.

Well, this is terribly frightful, especially since I had just last night
finally made a decision to by a DPI Syquest as my backup of choice, over
a Teac tape system.

I'd like to second the plea to hear from others concerning Sysquest
removeables. Do they trash hard drives? Should I, yet again, re-consider
by backup decision?

rob@uokmax.ecn.uoknor.edu (Robert K Shull) (09/22/90)

In article <1990Sep21.140502.8273@ariel.unm.edu> wilcox@hydra.unm.edu (Sherman Wilcox) writes:
>In article <9549.26f8a1f0@rsmas.miami.edu> miller@rsmas.miami.edu writes:
>>[...]
>>
>>So, the obvious question is "Are removables (perhaps Syquest's in particular)
>>trashing hard drives for no reason?". 
>>Let's hear from any others who have had similar problems to those described
>>above AND LET'S HEAR FROM _COMPANIES_ _WHICH_ *SELL* _REMOVABLES_, particularly
>>DPI and Syquest.
>I'd like to second the plea to hear from others concerning Sysquest
>removeables. Do they trash hard drives? Should I, yet again, re-consider
>by backup decision?

No problems here. I have an Alliance Peripherals removeable (Syquest
mechanism). I'm using it on a Mac II with 100 meg internal. The main
difference (I gather) from the DPI everyone's talking about is that the
APS has external termination, and the DPI apparently has internal.
This could be the problem. At least one of the complaints about trashed
hard drives involved a DPI (internal termination) being powered off
while the other hard drive was in operation. If I understand termination
properly, internal terminators draw power from the device they're
attached to, so that if that device is powered off, the bus would no
longer be terminated correctly. On the other hand, some (which?) models
of Macintosh supply terminator power for external terminators, so on those
models it doesn't matter whether or not the drive is powered on (as long
as the termination is external).
I'm sure everyone will correct me if I'm wrong :-)
	Robert
-- 
Robert K. Shull
rob@uokmax.ecn.uoknor.edu				chinet!uokmax!rob

sohn@Apple.COM (a phil sohn) (09/22/90)

	Our group has been using Mass microsystems Syquest drives for
ten months.  (We have about ten of them.)  We have never had a problem
with the internal hard disk crashing!

	I did crash one of the removable cartridges, but it was
handled roughly.  I was able to recover all of the files and reformat
the drive though.  (I am still using it today.)

	I would recommend using a Syquest drive for primary storage
over a traditional hard drive.  It IS difficult to copy from one
cartridge to another; however, it is easy to use one disk for
programming, one for word processing, one for music applications, one
for games, etc.  Syquest drives also have a quick access time.  (One
of my friends is using a Syquest drive as his only hard disk, and he
loves it.)

	On the down side, I don't care for internal termination:
it seems to be the cause of some problems.  It is difficult to connect
several SCSI drives that all have internal termination, especially
when the manufactures don't tell you how to remove the internal
terminator.  One of our machines even needs a terminator on a SCSI
drive that has an internal terminator!

	In summary, I have extensively used Syquest drives and have
found them as reliable as traditional hard disks.  I also believe that
Syquest drives are viable as the only hard disk on a system.
-- 
------------------------------------------------------------
	a phil sohn		sohn@apple.com	<- ARPA
				phil@ems.media.mit.edu
				sohn		<- AppleLink

Since I am self employeed, I hope that my opinion and that
of my employeer are one and the same.
------------------------------------------------------------

MARCELO@pucc.princeton.edu (MARCELO) (09/22/90)

In article <1990Sep21.140502.8273@ariel.unm.edu> wilcox@hydra.unm.edu 
(Sherman Wilcox) writes:
> Well, this is terribly frightful, especially since I had just last night
> finally made a decision to by a DPI Syquest as my backup of choice, over
> a Teac tape system.
> 
> I'd like to second the plea to hear from others concerning Sysquest
> removeables. Do they trash hard drives? Should I, yet again, re-consider
> by backup decision?

    I have been usning a Syquest Removable (from MicroTech) for over a 
year now, and have had no problems what-so-ever. Not totally true since I 
did have problems getting A/UX to recognize it, but all is well now. 


     .. Marcelo ..

marcelo@pucc.princeton.edu
marcelo@idunno.princeton.edu
marcelo@phoenix.princeton.edu

.. I didn't do it ..
.. It wasn't me ..
.. Nobody saw me do it ..
.. Nobody can prove a thing ..

tw@Atherton.COM (Tw Cook) (09/25/90)

References:<9549.26f8a1f0@rsmas.miami.edu> <1990Sep21.140502.8273@ariel.unm.edu> <10354@goofy.Apple.COM>

I have been using a Mass Micro Syquest at work for some time and recently 
got one at home as well. I've never had a reliability problem of any kind. 
I use it as a combination of backup device and extra hard disk. At work, I 
can back up ~180mb in only a few minutes, which is an incredible win. As 
phil sohn suggests, I also have a few cartridges with special applications 
and related files which I use as though they were standalone hard disks 
(for example, I keep slide templates, clip art, and slide-making program 
on one). This is really convenient for me; it is difficult to back them 
up, but since most of the bits on these are easily re-creatable from the 
original installation disks, all I really need to worry about are the data 
files. I can back those up to my internal hard disk or to floppy if I feel 
they're worth it.

tonyrich@titanic.cs.wisc.edu (Anthony Rich) (09/25/90)

>> So, the obvious question is "Are removables (perhaps Syquest's in
>> particular) trashing hard drives for no reason?". 

My wife tells me "There's a reason for *everything*; it's just that you may
not *understand* the reason."  (...I don't know WHY she tells me that. ;^)

I think the "trashed hard drive" problem might be a general SCSI termination
problem.  Last spring I put together a Teac 150MB backup tape drive from a
raw drive and an enclosure/power supply.  I found out *immediately* that if
I turned off the Teac while the Mac II was still running, the hard drive
directory got trashed on the very next event (i.e., double-clicking a folder).

I posted a question about it on the net this summer, and people who know the
mysteries of SCSI termination told me that my Teac's termination power is
apparently drawn from the enclosure rather than the SCSI bus, so turning off
the enclosure's power brings down the whole SCSI chain.  Evidently that can
cause corruption of the (internal) hard disk directory, too.

Perhaps the reported problem with the Syquest removable is related.
Termination problems can be tricky.

My particular solution has been simply to shut down the Mac first, turn off
the Teac and unplug it, then restart the Mac.  It's inconvenient, but I can
live with it.

So the reported problem *may* be more generic; don't be too quick
to blame Syquest removables in particular.

  -- Tony

--
-----------------------------------------
| EMAIL:  tonyrich@titanic.cs.wisc.edu  | 
| Disclaimer:  I speak only for myself. |
-----------------------------------------

clubmac@runxtsa.runx.oz.au (Australia's Largest Mac Users Group) (09/25/90)

In article <1990Sep21.140502.8273@ariel.unm.edu> wilcox@hydra.unm.edu (Sherman Wilcox) writes:
>Well, this is terribly frightful, especially since I had just last night
>finally made a decision to by a DPI Syquest as my backup of choice, over
>a Teac tape system.
 
I'd take the Syquest any day over one of those Teac tape drives... From 
personal experience, I've never been happy with the Teac.

>I'd like to second the plea to hear from others concerning Sysquest
>removeables. Do they trash hard drives? Should I, yet again, re-consider
>by backup decision?

There's nothing wrong with Syquest drives, I've used them with a number of
different hard disks including Rodime, Quantum, Seagate & Imprimis without
any mishaps. I must say, however, that I think there is something screwy with
the Mac II SCSI, and nobody at Apple Australia's tech support could explain
why I only need one terminator at the end of the SCSI chain. e.g.


Mac II ---- Quantum 120S ---- Archive Tape Drive ---- Syquest (terminated)
            (unterminated)      (unterminated)

N.B. Mac II has NO internal SCSI drive.


 _____________________________________________________________________________
| Jason Haines, Vice-President                                                |
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shankar@SRC.Honeywell.COM (Subash Shankar) (09/26/90)

I don't know if this is relevant to the discussion or not, but my recently
bought removable has a warning that the boot block of the hard drive can be
trashed if two SCSI devices have the same ID.

Does there exist a power-up sequence which causes both devices to temporarily
have the same ID?  
---
Subash Shankar             Honeywell Systems & Research Center MN65-2100
voice: (612) 782 7558      US Snail: 3660 Technology Dr., Minneapolis, MN 55418
shankar@src.honeywell.com  srcsip!shankar

kenh@hscfsas1.harvard.edu (Ken Hancock) (09/27/90)

In article <2306@runxtsa.runx.oz.au> clubmac@runxtsa.runx.oz.au (Australia's Largest Mac Users Group) writes:
>In article <1990Sep21.140502.8273@ariel.unm.edu> wilcox@hydra.unm.edu (Sherman Wilcox) writes:
>>Well, this is terribly frightful, especially since I had just last night
>>finally made a decision to by a DPI Syquest as my backup of choice, over
>>a Teac tape system.
> 
>I'd take the Syquest any day over one of those Teac tape drives... From 
>personal experience, I've never been happy with the Teac.

Well, just so you can have two different points of view, mine is the
exact opposite.  I've had one experience with a Syqest drive and never
want to have another -- it just left a bad taste in my mouth.

On the other hand, I've had a Teac drive for about a year+ now and have
been extrememly happy with it.  It has cheaper media costs than the
Syqest (150MB/$25 no compression, up to 300MB/$25 with compression)
and is fast enough for me (6-7MB/minute).  I've always believed that
tapes were the perfect media for backup -- it's a shame that Apple
had to standardize on the dog of tape backups, the DC2000.

Ken


-- 
Ken Hancock                   | This account needs a new home in MA...
Isle Systems                  | Can you provide a link for it?
isle@eleazar.dartmouth.edu    | It doesn't bite...  :-)

rad@genco.uucp (Bob Daniel) (09/28/90)

In article <4270@husc6.harvard.edu> kenh@hscfsas1.harvard.edu (Ken Hancock) writes:
>Well, just so you can have two different points of view, mine is the
>exact opposite.  I've had one experience with a Syqest drive and never
>want to have another -- it just left a bad taste in my mouth.

If your Mac bombed when you first used it would you go to DOS?  Actually,
it probably depends on the driver you use and how it was terminated.  I have
as APS SyQuest but use SilverLining.  I feel more comfortable using a
cartridge than worry about a tape restoring.  At least I can use Norton 
Utils if a cartidge crashes (which hasn't happened yet).  If a tape goes
bad, then your outa lu(uck (which has happened too often).

>and is fast enough for me (6-7MB/minute).  I've always believed that
>tapes were the perfect media for backup -- it's a shame that Apple
>had to standardize on the dog of tape backups, the DC2000.

I don't think tape is the best method.  Tape can be affected too easily
from strong magnetic fields.  And if a tape goes bad.... no Norton to
turn to.  Waiting for a restore is not better than instant access.  I sold
my Teac, I've lost too much using it.

SyQuests are even better as a second drive.  Can't do that with a tape
drive.  Access time is better than many conventional drives.  It mounts
and umounts like a floppy.


_________
moof moof

kenh@hscfsas1.harvard.edu (Ken Hancock) (09/28/90)

In article <53@genco.uucp> rad@genco. (Bob Daniel) writes:
>In article <4270@husc6.harvard.edu> kenh@hscfsas1.harvard.edu (Ken Hancock) writes:
>>Well, just so you can have two different points of view, mine is the
>>exact opposite.  I've had one experience with a Syqest drive and never
>>want to have another -- it just left a bad taste in my mouth.
>
>If your Mac bombed when you first used it would you go to DOS?  Actually,
>it probably depends on the driver you use and how it was terminated.  I have

No, I wouldn't.  But I also know the difference between a bomb and
corrupted data.  In my case, a cartridge was mailed to me containing
data for a project I was working on.  4+ megs were corrupted.  Even
after 5 hours with SUM II, very little of it was recovered.

>as APS SyQuest but use SilverLining.  I feel more comfortable using a
>cartridge than worry about a tape restoring.  At least I can use Norton 
>Utils if a cartidge crashes (which hasn't happened yet).  If a tape goes
>bad, then your outa lu(uck (which has happened too often).

If a tape goes bad, information is written redundantly.  You'd have to
have a large portion of the tape go bad to lose information.  If your
directory gets trashed on your SyQuest, even Norton may not be able
to recover it.

>I don't think tape is the best method.  Tape can be affected too easily
>from strong magnetic fields.  And if a tape goes bad.... no Norton to
>turn to.  Waiting for a restore is not better than instant access.  I sold
>my Teac, I've lost too much using it.

Well, I realize that -your- SyQuest has performed flawlessly.  But I
also know lots of people who have had no ends to trouble.  Thanks, but
I have to wonder about a company that needed 140 revisions of their
controller board [read MacWeek] to get all the bugs worked out.
(There's another laugh -- no bugs?)  Me, I'll stick with tape, I'll
be happy with it, and I won't play russian roulette with my backups.

Ken

-- 
Ken Hancock                   | This account needs a new home in MA...
Isle Systems                  | Can you provide a link for it?
isle@eleazar.dartmouth.edu    | It doesn't bite...  :-)

david@twg.com (David S. Herron) (10/04/90)

In article <2702@idunno.Princeton.EDU> MARCELO@pucc.princeton.edu (MARCELO) writes:
>    I have been usning a Syquest Removable (from MicroTech) for over a 
>year now, and have had no problems what-so-ever. Not totally true since I 
>did have problems getting A/UX to recognize it, but all is well now. 

Over in the Amiga newsgroups there hasn't been anybody thinking
that Syquests were in any way shape or form bad.  In fact, people
kinda like 'em ..  Changing disks isn't a bother anymore since
drivers are out which do the "diskchange" stuff automatically
from hard disk as well as floppy ..

Personally I don't see why people wanna use 'em for backups.  They
run ya $2/meg for the cartridges and tapes run $.20/meg.  Simple
economics if'n ya ask me ;-)


-- 
<- David Herron, an MMDF & WIN/MHS guy, <david@twg.com>
<- Formerly: David Herron -- NonResident E-Mail Hack <david@ms.uky.edu>
<-
<- Remember:  On System V it's "tar xovf", not "tar xvf"!

whit@milton.u.washington.edu (John Whitmore) (10/11/90)

In article <1990Sep21.121008.21131@watserv1.waterloo.edu> psych@watserv1.waterloo.edu (R.Crispin - Psychology) writes:
>I have a DPI removable that I have used on SE/30 and IIcx with all sorts of
>wierd combinations of hard drives (from several old 20 meg apple drives to
>a 320meg micropolis) and have never had a scrambled drive.

	A friend of mine had a hard disk scrambled when he attached
his cartridge drive for backup, and we KNOW why it happened; the
cartridge drive and the hard disk were BOTH SCSI address #0.
That's guaranteed to confuse ANY file system.  Recovery was possible,
and our hats are off to Norton Utilities for Macintosh (which
was the tool that did the job).  
	Set the cartridge drive ID carefully, before connecting.

		John Whitmore