vd09+@andrew.cmu.edu (Vincent M. Del Vecchio) (10/20/90)
We have an external SCSI hard drive for a Macintosh (Ehman, for those who are interested) containing a Seagate ST277N which is not functioning. From what I can tell, there is something wrong with the SCSI controller. When we power up the drive, it makes some noises (though it doesn't get as far as it normally does) and then the access light blinks 8 times. This looks to me like some sort of a diagnostic but I don't know what it means. I have several questions: First, obviously, does anyone know what this means or has anyone had related problems? (I don't think it's a stiction problem since I haven't been able to find the drive using SCSI Evaluator--any request just causes the light to blink and then reports an error.) Second, does anyone have a telephone number for Seagate? Third, can anyone suggest a place to have the drive fixed if I can't do it myself? (Price is a major concern, though we would obviously like a place that people have had good experiences with.) Please email replies as I don't normally read this group. +-------------------------------------------------------------------+ | Vincent Del Vecchio \ #include <stddisclaimer.h> | | Box 4834 \ #include <stdquote.h> | | 5125 Margaret Morrison St.\ BITNET: vd09+%andrew@cmuccvma.bitnet | | Pittsburgh, PA 15213 \ UUCP: harvard!andrew.cmu.edu!vd09 | | (412) 268-4441 \ Internet: vd09+@andrew.cmu.edu | +-------------------------------------------------------------------+