[comp.sys.mac.hardware] HELP!! My Hard Drive's Dead!!

c60a-cz@danube.Berkeley.EDU (Donald Burr) (11/10/90)

Ok, I've got a *BIG* problem with a hard drive I just bought.

It's a SuperMAC DataFrame XP40+40, 40meg external SCSI with built-in 40mb
tape backup.  I've got it hoooked up to my Mac with a SCSI cable.
Is everything happy?  NOOOOOO!!!!

First off, the drive isn't even recognized.  The tape drive IS, however.
I can format tapes, copy to/from tapes, eject tapes, anything!
But the hard drive isn't registering.  I run their program ("Manager")
to format the drive, it comes up with a dialog listing all SCSI devices
present.  For SCSI 1, it shows the icon of a tape; this is great, because
the internal tape drive is SCSI 1.  But, ffor SCSI 0, it shows a icon of a
question mark (?).  No other SCSI devices are shown present.  This is weird
because:

(a) The program is suppposed to say what type of drive it is, below the
icon.  So, the icon for the disk drive should look like a hard disk, and it
should say "DataFrame" below it, since this is the drive type.  but the
icon is a "?", and it has NO NAME whatsoever below it.

(b) The hard drive is SUPPOSED to be SCSI 4, not SCSI 0 or anything.

What can be done about this?  I can't find any sort of SCSI switches on the
unit (perhaps inside it?) to change drive #, etc.   None of the format
and partition, etc. commands work, because they don't even recognize
the drive.

Please email any questions, answers, suggestions, etc, to me at
c60a-cz@danube.Berkeley.edu, or on here.  Thanks in advance.
______________________________________________________________________________
Donald Burr, c60a-cz@danube.Berkeley.edu  | "I have a seperate mail-address
University of California, Berkeley        | for flames and other such nega-
Majoring in Computer Science              | tive msgs; it's called /dev/null."

c60a-cz@danube.Berkeley.EDU (Donald Burr) (11/10/90)

Ok, let me elaborate on this, by answering several questions that people
are asking me?

Q: What type of Mac am I on?
A: Macintosh Classic, 1 MB RAM, internal 1.4M floppy, no second or hard drive
   I've also tried this on the following systems:
    - Mac SE, old model, two 800K floppies, no hard drive, 1 MB RAM
    - Mac SE/30, internal 80MB Quantum drive (SCSI 0), 4MB RAM, 1.4MB floppy

Q: Length of SCSI cable?
A: Between computer <--> drive, I'd say roughly 2-3 feet, maybe 4.  Shielded,
   to the best of my knowledge.

Q: What version of system software?
A: I've tried using the drive under 6.0.3, 6.0.4, 6.0.5, and 6.0.7
   with the same results (i.e. nothing).

Q: Do I have an internal HD?
A: Nope.

Q: Manufacturer or drive inside DataFrame?
A: No idea.  Don't even ask me to open it up to find out, either.

Q: INITs, Driver software, etc.?
A: No INITs.  SuperMac's Manager 4.1E used to initialize/test drive,
   TapeDriver 3.0 is in the system folder (to make the built-in tape
   drive act like a floppy), nothing else.  Minimal system in all cases.

Q: Terminator arrangement?
A: The DataFrame has two SCSI ports in the back.  I have a SCSI connector,
   and have tried using the drive with the SCSI cable in the left and the
   right SCSI port, with the terminator in the other port.  Either way,
   no go.

Any more questions?  Feel free to ask.
______________________________________________________________________________
Donald Burr, c60a-cz@danube.Berkeley.edu  | "I have a seperate mail-address
University of California, Berkeley        | for flames and other such nega-
Majoring in Computer Science              | tive msgs; it's called /dev/null."