roy@phri.nyu.edu (Roy Smith) (12/15/90)
darweesh@zephyrus.crd.ge.com (Michael Darweesh) writes: > I've had some VERY bad experiences with [MacProducts USA] Personally, I've never found any reason to deal with anybody other than MacConnection (assuming they carry the item I need). Not only do they consistantly have the lowest (or very nearly so) prices, but they provide great service, ship everything overnight for $3, unconditionally guarantee everthing they sell (as in, "I bought this program, but after playing with it for 2 weeks, I've decided It's not really what I need", "no problem, just send it back and we'll refund your full purchase price") and are just plain a class operation. They even a;peal to my environmental streak by not using styrofoam packing material, and not printing their catalog on glossy paper. The only thing they consistantly get undersold on is memory; I think their catalog lists about $60/meg when the MacWeek price du jour is down around $40. On the other hand, memory prices are so volitile, you can't really expect a volume-printed catalog to be competitive with MacWeek ads. Given MacConnection's generally class act, however, I wouldn't be surprised if when you called them to order it, their prices were actually lower than what's in the catalog. I know that the last time I ordered Sony HD floppies, they told me they were having a special and I got them for considerably less than the catalog price. -- Roy Smith, Public Health Research Institute 455 First Avenue, New York, NY 10016 roy@alanine.phri.nyu.edu -OR- {att,cmcl2,rutgers,hombre}!phri!roy "Arcane? Did you say arcane? It wouldn't be Unix if it wasn't arcane!"
clouds@ccwf.cc.utexas.edu (Kathy Strong) (12/15/90)
In article <1990Dec14.235558.12776@phri.nyu.edu> roy@phri.nyu.edu (Roy Smith) writes: > Personally, I've never found any reason to deal with anybody other >than MacConnection (assuming they carry the item I need). Not only do they Well, there IS one... they don't accept American Express. I know that Amex charges merchants a lot, but Zone and Warehouse both accept Amex, no surcharge. If Connection took my plastic, I'd buy from them instead of the other two, but they don't. >consistantly have the lowest (or very nearly so) prices, but they provide >great service, ship everything overnight for $3, unconditionally guarantee >everthing they sell (as in, "I bought this program, but after playing with >it for 2 weeks, I've decided It's not really what I need", "no problem, just >send it back and we'll refund your full purchase price") and are just plain I don't believe that's true, actually--for example, call and ask if they have a money-back guarantee on the Orchid FaxModem. Generally, though, their return policy is as generous or more so than other mail-order firms. >a class operation. They even a;peal to my environmental streak by not using >styrofoam packing material, and not printing their catalog on glossy paper. > > The only thing they consistantly get undersold on is memory; I think >their catalog lists about $60/meg when the MacWeek price du jour is down >around $40. On the other hand, memory prices are so volitile, you can't >really expect a volume-printed catalog to be competitive with MacWeek ads. >Given MacConnection's generally class act, however, I wouldn't be surprised >if when you called them to order it, their prices were actually lower than >what's in the catalog. I know that the last time I ordered Sony HD >floppies, they told me they were having a special and I got them for >considerably less than the catalog price. That's so--when I ordered some Bitstream fonts from Connection (for work-- THEY have a Mastercard :-) , they sent me the package along with an invoice that showed a lower-than-quoted price AND a $30 refund check, all in the same package. Man, that's service. In brief, I heartily second the endorsement for MacConnection (except for the Amex non-support, of course). MacWarehouse's catalogs are always fun to look through, also; and I find that MacZone seems to be catering to the graphic design market a little more than the other two--for example, they were advertising the Pantone Process Color Imaging Guide (they called it Pantone Computer Color Guide or somesuch, I think) as soon as it was released, at about 35% off Pantone's exorbitant price. --K -- .......................................................................... : Kathy Strong : "Try our Hubble-Rita: just one shot, : : (Clouds moving slowly) : and everything's blurry" : : clouds@ccwf.cc.utexas.edu : --El Arroyo : :..........................................................................: