[comp.sys.mac.hardware] Help: IIcx powers itself down

colella@emav51.webo.dg.com (Wayne Colella) (12/06/90)

Hi, folks.  I hope someone out there can help me.  I have a IIcx that
likes to power itself down.  It happens a lot more frequently when I
have an air conditioner and/or copy machine running, but lately it's
happening even when no other power hogs are running.  I've tried
plugging the IIcx into a completely different circuit than any other
equipment, but the problem persists.  My house has 100 amp service and a
new circuit breaker box.

So, then, what is happening?  Is there some low-voltage circuitry in the
Mac that causes it to shut itself down?  I have 8Mb of memories that I
got from mail order and installed myself - could they have something to
do with it by being ultra-sensitive to low voltages?  Am I getting
low-quality power from the electric company?  Sometimes taking the
system apart and re-seating all the connectors seems to help, but it may
be a coincidence.  

Any suggestions of things I might do to narrow down the problem or
information about the IIcx's power would be greatly appreciated.


	Wayne Colella	colella@emav51.webo.dg.com

beecher@cunixf.cc.columbia.edu (Ben Beecher) (12/08/90)

In article <1192@dg.dg.com> colella@emav51.webo.dg.com (Wayne Colella) writes:
>Hi, folks.  I hope someone out there can help me.  I have a IIcx that
>likes to power itself down.  It happens a lot more frequently when I
>have an air conditioner and/or copy machine running, but lately it's
>happening even when no other power hogs are running.
>	Wayne Colella	colella@emav51.webo.dg.com

I suspect your SCSI devices might be the problem.  What kind of hard
disk is plugged into your SCSI port?  Are you using a nice, fat cable?
How long is the cable?  Try disconnecting all SCSI devices, boot from
a floppy disk, and leave the machine running for a day or so.  If the
problem goes away you definitely have a compatability problem with
your SCSI device(s).  Good luck.

Ben Beecher		beecher@cunixf.cc.columbia.edu
Network Planning	212-854-7439
Columbia University	

woods@convex.com (Darrin Woods) (12/13/90)

In article <1990Dec8.010224.14756@cunixf.cc.columbia.edu> beecher@cunixf.cc.columbia.edu (Ben Beecher) writes:
>In article <1192@dg.dg.com> colella@emav51.webo.dg.com (Wayne Colella) writes:
>>Hi, folks.  I hope someone out there can help me.  I have a IIcx that
>>likes to power itself down.  It happens a lot more frequently when I
>>have an air conditioner and/or copy machine running, but lately it's
>>happening even when no other power hogs are running.
>>	Wayne Colella	colella@emav51.webo.dg.com
>
>I suspect your SCSI devices might be the problem.  What kind of hard
>disk is plugged into your SCSI port?  Are you using a nice, fat cable?

I had this problem once.  Mine was an original cx.  After having the 13"
RGB plugged into the back of the mac for about 2-3 months, my mac started
doing the same things that you are describing - shutting itself off.
Problem - power supply was burning itself out.  Apple replace these
'problem' power supplies, but the problem still remains - the internal
power supply really can't handle anything more than a 12" mono monitor
over a long period of time.  To this day - even with a ci, I plug the 
13" into the wall socket directly.  i.e. this may or may not be your
problem - it sounds like your power supply is going bad regardless
of the reason.

BTW - for those of you who didn't catch it..  The socket on the back is
not a pass through - it draws its current from the mac itself just like
the hard drive and floppy and moboard

Blacksheep
Senior Systems Engineer

--
Darrin R. Woods						woods@convex.com

This is a guest account. Convex knows nothing about what I'm saying, or
even that I'm saying it.

russotto@eng.umd.edu (Matthew T. Russotto) (12/13/90)

In article <110870@convex.convex.com> woods@convex.com (Darrin Woods) writes:
>>
>>I suspect your SCSI devices might be the problem.  What kind of hard
>>disk is plugged into your SCSI port?  Are you using a nice, fat cable?
>
>I had this problem once.  Mine was an original cx.  After having the 13"
>RGB plugged into the back of the mac for about 2-3 months, my mac started
>doing the same things that you are describing - shutting itself off.
>Problem - power supply was burning itself out.  Apple replace these
>'problem' power supplies, but the problem still remains - the internal
>power supply really can't handle anything more than a 12" mono monitor
>over a long period of time.

I've got a Mac II which has been running a 13" High-res RGB since early 1988
or so--  seems to handle it fine.
--
Matthew T. Russotto	russotto@eng.umd.edu	russotto@wam.umd.edu
     .sig under construction, like the rest of this campus.

n67786@assari.tut.fi (Nieminen Tero) (12/13/90)

In article <110870@convex.convex.com> woods@convex.com (Darrin Woods) writes:

   In article <1990Dec8.010224.14756@cunixf.cc.columbia.edu> beecher@cunixf.cc.columbia.edu (Ben Beecher) writes:
   >In article <1192@dg.dg.com> colella@emav51.webo.dg.com (Wayne Colella) writes:
   >>Hi, folks.  I hope someone out there can help me.  I have a IIcx that
   >>likes to power itself down.  It happens a lot more frequently when I
   >>have an air conditioner and/or copy machine running, but lately it's
   >>happening even when no other power hogs are running.
   >>	Wayne Colella	colella@emav51.webo.dg.com
   >
   >I suspect your SCSI devices might be the problem.  What kind of hard
   >disk is plugged into your SCSI port?  Are you using a nice, fat cable?

   I had this problem once.  Mine was an original cx.  After having the 13"
   RGB plugged into the back of the mac for about 2-3 months, my mac started
   doing the same things that you are describing - shutting itself off.
   Problem - power supply was burning itself out.  Apple replace these
   'problem' power supplies, but the problem still remains - the internal
   power supply really can't handle anything more than a 12" mono monitor
   over a long period of time.  To this day - even with a ci, I plug the 
   13" into the wall socket directly.  i.e. this may or may not be your
   problem - it sounds like your power supply is going bad regardless
   of the reason.

   BTW - for those of you who didn't catch it..  The socket on the back is
   not a pass through - it draws its current from the mac itself just like
   the hard drive and floppy and moboard

Huh? Passing wall otlet power though the CX power supply. No way! There
might be a relay that the CX switches on when the machine is powered up
and so feeds power to the monitor, but that power surely don't pass trouhg
the CX power supply in any way. Check you facts.

   Blacksheep
   Senior Systems Engineer

   --
   Darrin R. Woods						woods@convex.com

   This is a guest account. Convex knows nothing about what I'm saying, or
   even that I'm saying it.
--
   Tero Nieminen                    Tampere University of Technology
   n67786@cc.tut.fi                 Tampere, Finland, Europe
-- 
   Tero Nieminen                    Tampere University of Technology
   n67786@cc.tut.fi                 Tampere, Finland, Europe

colella@emav51.webo.dg.com (Wayne Colella) (12/14/90)

Thanks for the info, Ben.  I seem to be narrowing down the problem.  I
talked to the folks at Alliance Peripheral Systems - where I bought the
internal Quantum drive - and their response was similar to yours in that
they thought it might be caused by a problem with the IIcx's power
supply.  Yesterday, when I was having powerup problems, I was always
able to get further along in the powerup sequence by either
disconnecting the hard drive or turning off the monitor until the drive
and the rest of the system seemed to be out of the starting gate, so to
speak.  My next move is to have the IIcx power supply checked.

Also, I'm REALLY surprised that the socket on the back doesn't just pass
through the IIcx.  Anyway, thanks again.

	Wayne Colella	colella@emav51.webo.dg.com

woods@convex.com (Darrin Woods) (12/15/90)

In article <1990Dec13.145158.17841@eng.umd.edu> russotto@eng.umd.edu (Matthew T. Russotto) writes:
>>
>>I had this problem once.  Mine was an original cx.  After having the 13"
>>RGB plugged into the back of the mac for about 2-3 months, my mac started
>>doing the same things that you are describing - shutting itself off.
>
>I've got a Mac II which has been running a 13" High-res RGB since early 1988
>or so--  seems to handle it fine.
>--


Mac II's have a much beefier power supply than the cx's or ci's, and we
won't even get into the discussion about the PS on the si.  Mac II's, IIx's
and IIfx's are rated at 230watts vs 90 on the cx and ci.

Blacksheep
Senior Systems Engineer

--
Darrin R. Woods						woods@convex.com

This is a guest account. Convex knows nothing about what I'm saying, or
even that I'm saying it.

woods@convex.com (Darrin Woods) (12/17/90)

>   BTW - for those of you who didn't catch it..  The socket on the back is
>   not a pass through - it draws its current from the mac itself just like
>   the hard drive and floppy and moboard
>
>Huh? Passing wall otlet power though the CX power supply. No way! There
>might be a relay that the CX switches on when the machine is powered up
>and so feeds power to the monitor, but that power surely don't pass trouhg
>the CX power supply in any way. Check you facts.
>
>   Tero Nieminen                    Tampere University of Technology

(Opening Apple Technical Manuals - flipping pages)
OK, I checked - unless one of my friends from Apple corporate would like
to correct me, I state again.  The power going out from the back of all
Mac II's is directly controlled by the Power Supply - IT IS NOT A PASS
THROUGH.  The wattage that is stated on the back of the PS as being the
max includes any power going out through the power connector to the
monitor, HD or whatever.  I guess you can always try it - Plug a hair
dryer into the back of a cx and see what happens.

Blacksheep
Senior Systems Engineer

--
Darrin R. Woods						woods@convex.com

This is a guest account. Convex knows nothing about what I'm saying, or
even that I'm saying it.

n67786@lehtori.tut.fi (Nieminen Tero) (12/17/90)

In article <111548@convex.convex.com> woods@convex.com (Darrin Woods) writes:

   >   BTW - for those of you who didn't catch it..  The socket on the back is
   >   not a pass through - it draws its current from the mac itself just like
   >   the hard drive and floppy and moboard
   >
   >Huh? Passing wall otlet power though the CX power supply. No way! There
   >might be a relay that the CX switches on when the machine is powered up
   >and so feeds power to the monitor, but that power surely don't pass trouhg
   >the CX power supply in any way. Check you facts.
   >
   >   Tero Nieminen                    Tampere University of Technology

   (Opening Apple Technical Manuals - flipping pages)
   OK, I checked - unless one of my friends from Apple corporate would like
   to correct me, I state again.  The power going out from the back of all
   Mac II's is directly controlled by the Power Supply - IT IS NOT A PASS
   THROUGH.  The wattage that is stated on the back of the PS as being the
   max includes any power going out through the power connector to the
   monitor, HD or whatever.  I guess you can always try it - Plug a hair
   dryer into the back of a cx and see what happens.

Correct. A pass trough outlet would be one that is directly wired to the
power inlet in the machine and it would pass power though regardless of
wther the machine was on or not. The "directly controlled by the Power
Supply" simply means that the power supply passes power through the
outlet only when the machine is powered on. So there is some kind of
relay cicuit that makes the connection, and I would allmost bet my head
on it that it's a normal kind of electro-mechanical relay (of cource it
could be a solid state relay, but I doubt that). And that relay is the
one limiting the power draw from the outlet and it has nothing more to
do with the power supply (relays do have their power ratings too, you
know). As I understand the function of the computer power supply to be
something more than just a relay, I don't see any reason to chance what
I said before. The hd, floppy and mother board draw their current
throught the power supply, but the monitor power is just switched on by
the power supply.

(BTW, what reason would there be to make it differently).

   Blacksheep
   Senior Systems Engineer
   --
   Darrin R. Woods					woods@convex.com
--
   Tero Nieminen                    Tampere University of Technology
   n67786@cc.tut.fi                 Tampere, Finland, Europe

russotto@eng.umd.edu (Matthew T. Russotto) (12/18/90)

In article <111548@convex.convex.com> woods@convex.com (Darrin Woods) writes:

>(Opening Apple Technical Manuals - flipping pages)
>OK, I checked - unless one of my friends from Apple corporate would like
>to correct me, I state again.  The power going out from the back of all
>Mac II's is directly controlled by the Power Supply - IT IS NOT A PASS
>THROUGH.  The wattage that is stated on the back of the PS as being the
>max includes any power going out through the power connector to the
>monitor, HD or whatever.  I guess you can always try it - Plug a hair
>dryer into the back of a cx and see what happens.

YOW!  With that supply rated at 90 watts, and the Hi-Res RGB rated at 160 watts
maximum (I assume you would approach this on a cold power-on), you are really
straining the supply...  
(Appropriate flames at Apple people who did this)
--
Matthew T. Russotto	russotto@eng.umd.edu	russotto@wam.umd.edu
     .sig under construction, like the rest of this campus.

anderson@Apple.COM (Clark Anderson) (12/18/90)

In article <111548@convex.convex.com> woods@convex.com (Darrin Woods) writes:
>(Opening Apple Technical Manuals - flipping pages)
>OK, I checked - unless one of my friends from Apple corporate would like
>to correct me, I state again.  The power going out from the back of all
>Mac II's is directly controlled by the Power Supply - IT IS NOT A PASS
>THROUGH.

Well, I don't work in the group that designs our power supplies, so I
called an engineer who does. He told me that the cx power supply
is indeed a pass-through supply for the monitor.

                                               --clark
-----------------------------------------------------------
Clark Anderson                InterNet:  anderson@apple.com
Apple Computer, Inc           AppleLink: C.ANDERSON
                              BellNet:   408-974-4593

"I speak only for myself, much to my employers relief..."
-----------------------------------------------------------

dan@chaos.cs.brandeis.edu (Dan Schwarz) (12/18/90)

In article <111548@convex.convex.com> woods@convex.com (Darrin Woods) writes:
>>   BTW - for those of you who didn't catch it..  The socket on the back is
>>   not a pass through - it draws its current from the mac itself just like
>>   the hard drive and floppy and moboard
>>
>>Huh? Passing wall otlet power though the CX power supply. No way! There
>>might be a relay that the CX switches on when the machine is powered up
>>and so feeds power to the monitor, but that power surely don't pass trouhg
>>the CX power supply in any way. Check you facts.
>>
>>   Tero Nieminen                    Tampere University of Technology
>
>(Opening Apple Technical Manuals - flipping pages)
>OK, I checked - unless one of my friends from Apple corporate would like
>to correct me, I state again.  The power going out from the back of all
>Mac II's is directly controlled by the Power Supply - IT IS NOT A PASS
>THROUGH.  The wattage that is stated on the back of the PS as being the
>max includes any power going out through the power connector to the
>monitor, HD or whatever.  I guess you can always try it - Plug a hair
>dryer into the back of a cx and see what happens.
>
>Blacksheep
>Senior Systems Engineer
>Darrin R. Woods						woods@convex.com

Unless the manual specifically states that the wattage on the back of the PS
includes any power going out through the monitor connector, I seriously doubt
that the monitor connector draws its power from the Apple power supply.

Why? couple of reasons:

1) The power supply on machines such as the Mac IIsi is grossly inadequate
anyway; it's a mere 47 watts whereas the Mac IIcx power supply is rated at
over 100 watts (I think; I'm a IIsi owner so I don't know about the other
machines.) Would Apple expect a user to plug a monitor into a 47 watt power
supply which is also handling the power demands of the CPU, hard drive, etc?
I think my monitor's power requirement is well over 47 watts!

2) The term "passthrough" may be used by Apple to denote a non-switched outlet,
and when they say that the connector is non-passthrough, they mean that a relay
in the power supply CONTROLS the socket. They don't mean that it SUPPLIES the
socket.

3) Correct me if I'm wrong, but the Apple power supply is designed to supply
DC current at varying voltages to power the CPU and related devices. The
monitor socket on the back of the Mac is 120VAC. So what would the power supply
be supplying to the monitor socket? 

_Dan
 







-- 
| Same as it ever was  | Dan Schwarz, MB 2926 Brandeis U. | RECYCLE YOUR JUNK|
| Same as it ever was  | I'NET dan@chaos.cs.brandeis.edu  |------------------|
| Same as it ever was  |----------------------------------| tradetapes?mailme|
| Same as it ever was..|  NO BLOOD FOR OIL: NO GULF WAR   | floydrushdead,etc|

philip@pescadero.Stanford.EDU (Philip Machanick) (12/18/90)

Since this is not going to die down of its own accord, let's inject a few
facts:
o from Special Features of Your Macintosh IIcx (recent manual set), p. 9
  "power: 90 watts maximum, not including monitor power"
                            ###########################
  - this is broken down as follows:
    +5V  12.0 A
    +12V  1.5 A
    -12V  1.0 A
Note - no mention of the 100-240V monitor output in these figures - they
add up to 90W (5x12+12x1.5+12x1).
o from the label on the power supply:
  - the above voltage breakdown, plus:
  "receptacle 110-240V~ 50-60Hz 3A"
o on the box, next to the monitor power socket
  "100-240V 3A"
Watts (power) = volts x amps; please do the appropriate arithmetic
to see if you can safely plug your monitor, hair dryer, toaster or
whatever into the back of your IIcx.

All this seems particularly clear (at risk of belabouring): the rated 90W
of the cx power supply DOES NOT INCLUDE THE MONITOR OUTPUT.

What's more, the information is available just where you'd expect
to find it: on the back of the CPU box, on the power supply and in the
manual.
-- 
Philip Machanick
philip@pescadero.stanford.edu

fry@zariski.harvard.edu (David Fry) (12/18/90)

Just an anecdote on this topic: I have a Mac II with RGB
monitor pluged into the monitor outlet on the back. It has an
internal HD and an external Jasmine HD.  The CPU and the
Jasmine are plugged into one of those power strips.

If I have the Mac and monitor on but the Jasmine off, choosing
Shut Down successfully shuts the Mac and the monitor off.  If,
however, the Jasmine is running, Shut Down turns off the
computer but the monitor remains on until I shut off the
Jasmine.

???

David Fry                               fry@math.harvard.EDU
Department of Mathematics               fry@huma1.bitnet
Harvard University                      ...!harvard!huma1!fry
Cambridge, MA  02138            

woods@convex.com (Darrin Woods) (12/18/90)

OK, this is the last I will say about this subject.  No cheering from the 
audience.  After checking with friends locally and in CA I offer my 
apoligies.  Not being heavy into EE I made a mistake.  The limit on the
power supplies is not in the wattage they pass through to the monitor, but
to the amperage.  The cx and ci power supplies are capable of 3amps out
to the monitor.  The 13" monitor has a nominal power usage of 90 watts.
The power supply apparently does act as a pass through but has a limit of
the amperage that it can pass through - 3amps @ 120volts.  It is this
figure that monitors that connect to the power out must hold to.  I am not
sure of the amperage on the 13" color monitor, but from the problems that I
have seen with it and the power supplies on the cx and ci it must be damn
near 3amps.  The power supply has a beefier rating and can easily handle
more that 3amps.  According to friends at Apple, if you could produce a 
two page color monitor that needed less than 3amps of pressure (?), then
you could concivebly connect it to the power supply on the cx and ci.

My apoligies to those I have verbally flamed for this, I hope that this clears
up this discussion.  My thanks to my friends still at Apple who straigtened
me out on this.

BTW - Did the guy ever figure out what was wrong with his cx?

Blacksheep
Senior Systems Engineer

--
Darrin R. Woods						woods@convex.com

This is a guest account. Convex knows nothing about what I'm saying, or
even that I'm saying it.

derosa@motcid.UUCP (John DeRosa) (12/19/90)

I had this problem, on a Mail Server, no less.  It is running
a 10" Apple Grayscale monitor.

The solution was the replacement of the power supply.  Could
this failure be caused by the draw of the monitor (95 watts)?
Anyway this fixed the problem.

To counteract the problem (before it was fixed) I switched the 
manual power switch on the back of the CPU to "constant on" so
the unit would power right back up after the power down.

This may help you for unattended operation (like a server) but
it doesn't do beans if you are in the middle of some compiling,
simulation work or writing the next "War and Peace."
-- 
=       John DeRosa, Motorola, Inc, Cellular Infrastructure Group          =
= e-mail:    ...uunet!motcid!derosaj, motcid!derosaj@uunet.uu.net          =
= Applelink: N1111                                                         =
=I do not hold by employer responsible for any information in this message =

colella@emav51.webo.dg.com (Wayne Colella) (12/20/90)

In article <1990Dec18.152408.3331@convex.com>, woods@convex.com (Darrin
Woods) writes:
> 
> BTW - Did the guy ever figure out what was wrong with his cx?

Funny you should ask.  I never dreamed that my initial question would
have generated so much discussion.  Many thanks to the people who sent
me information directly, as well as those who have been discussing
(arguing?) about the issue in c.s.m.h.  

Anyway, I checked the rating on the back of the IIcx - the power
connection for the monitor is rated at 3A.  The monitor I'm using (an
E-machines T16) is rated at 4A.  So, what I've done (so far) is to plug
the monitor directly into the wall.  This means that I've got to turn on
the monitor "by hand" first, and then power up the IIcx, but I think I
can handle it.  It's been set up this way for a couple of days without
any trouble, but since the problem tends to come and go, I'll have to
wait a couple of weeks before I'm convinced that I've found the
solution.  If not, I think my next step will be to bring it in to have
the power supply checked.

Anyway, thanks again everyone, and have a good holiday.

	Wayne Colella	colella@emav51.webo.dg.com