[comp.sys.mac.hardware] Fax Modems

kjelll@dront.nada.kth.se (Kjell Lundesten) (11/03/90)

We are about to develop an application on the Macintosh which will
include a number of faxes. One immediate problem we discovered is
the need for a fax to which communication can be made via an
API (Application Programming Interface), i.e. controlling the fax
transmissions from our program.

I would very much like to receive information in this matter.

Please reply by mail to kjelll@dront.nada.kth.se

Thanks

yost@ashsparc.orc.olivetti.com (Dave Yost) (02/06/91)

I tried the Orchid Fax modem which comes with BackFax from
Solutions, Inc. and sent it back because the BackFax software
was so bad.  Then I bought DoveFax, which comes with its own
proprietary software.  Their software was not just better, it
was delightful.  Night and day.  The modem hardware seems fine,
too.  No streaks in the received faxes like I often had on
the Orchid fax, even on calls from across the street.

Also, soon the DoveFax will be available with a $100 upgrade
that's supposed to do voicemail of some sort.  Sounds interesting,
and I bet the software will be pretty good.

 --dave yost

carsup@extro.ucc.su.oz.au (Fisher Library support) (02/07/91)

To: yost@ashsparc.orc.olivetti.com
Sorry, couldn't mail!!

In article <1991Feb6.032556.9122@tss.com> you write:
>I tried the Orchid Fax modem which comes with BackFax from
>Solutions, Inc. and sent it back because the BackFax software
>was so bad.  Then I bought DoveFax, which comes with its own
>proprietary software.  Their software was not just better, it
>was delightful.  Night and day.  The modem hardware seems fine,
>too.  No streaks in the received faxes like I often had on
>the Orchid fax, even on calls from across the street.
>
>Also, soon the DoveFax will be available with a $100 upgrade
>that's supposed to do voicemail of some sort.  Sounds interesting,
>and I bet the software will be pretty good.
>
> --dave yost

Does the DoveFax mentioned have both send/receive functions? At what baud rate?
Also, when you use it, what has to be turned on? e.g. Do I have to leave both
the Fax modem *and* my mac on all night if I'm expecting a fax? If so, is 
there a way that I only need to leave the Fax on and it would either alert me
(through beeping) or wakes up my Mac (with appropriate hardware) for incoming
faxes? And one final query (phew!), Do you need a dedicated phoneline? How does
it work with a phone?

Questions, questions, questions...:)

Thanks,
Norton
Please e-mail me back if possible

James_K-M@mindlink.UUCP (James K-M) (02/14/91)

I've had the dovefax since November with no major problems except that the
power supply cuts out after about five or six hours. I've replaced it with a
better one from, yes , the drug store. No problems since. I chose it over the
Abaton interfax which is also a 9600 baud fax and a 2400 baud modem because the
dove was cheaper and because of the future upgrade to voice mail as well as
MNP5. It should have a dedicated phone line, I believe since a PBX line
definitely won't work, and yes you need to leave your computer on to receive
faxes.In dealing with the Dove company itself, I found them to be quite
disorganised but eventually resolved problems.

mvg@pnet51.orb.mn.org (Mitchell Gossman) (02/23/91)

I have looked at the Dove DoveFax, Abaton Interfax 24/96, and the 
Prometheus 24/96 MSR (aka MaxFax) fax modems. I have also received opinions 
from other users of these modems.
 
I think that the Dove Fax is the winner by far, although it is not perfect.  
The major advantage of the Dove is the easy-to-use and elegant software and 
the attractive hardware.  Here are the major differences between the 
modems.
 
DoveFax advantages:
    1.  Extremely easy to use, easy to send a fax.
    2.  Automatically switches from Data to Fax mode and vie-versa
        depending on whether or not communications software is being used.
    3.  Small, tidy, attractive hardware, easy-to-read LED's.
    4.  A Fax Status DA that shows the sender's station ID, the next
        scheduled fax, %fax sent, page number currently being sent, # of
        pages to send, ringing/connectiong/confirming/hanging up indicator,
        resolution, and an easy-to-use abort button, and even cute graphics
        that don't get in the way.
    5.  Conversion to TIFF, paint, and PICT formats.
    6.  Flexible cover page with your own graphics and an area that the
        software automatically adjusts to reflect the destination, the
        person to receive the fax, and the date/time.
    7.  Great flexibility in setting your various usage preferences.
Disadvantages:
    1.  A problem when printing faxes on Imagewriter that distorts pixels.
        Can get around this by printing the fax after conversion to PICT
        format.
    2.  Fax status DA is brought up automatically when the phone rings
        This is a problem common to all fax modems.
    3.  Compresses faxes to print without offering option to print a fax on
        more than one page.
    4.  
 
Prometheus advantages:
    1.  They only make modems, and hence have very knowledgeable technical
        support.
    2.  VERY nice cover page formatting with ability to move each component
        anywhere, such as date/time, destination, etc.
    3.  Will have V.42 and MNP5 upgrade available soon.
    4.  Rapid response to request for latest software version (v 2.0.1)
        with no charge!
    5.  Resends unsent pages only without resending the entire fax.
    6.  Easier than Dove to send faxes in one session from several
        applications.
Prometheus disadvantages:
    1.  Can't set your station ID so fax machine LCD's don't tell who's fax
        is coming in.
    2.  Tinny speaker.
    3.  Frankly BIG, ugly box with hard-to-read LED's.
    4.  When you quit your data communications application, software does
        not automatically go to fax mode. You have to do it yourself, and
        it takes awhile.
    5.  Can't convert fax to PICT format.
    6.  Clunky fax sending software.
 
Abaton Advantages:
    1.  Attractive box, although larger than Dove's, with easy-to-read
        LED's'
    2.  Very nice print options - can truncate large fax to print on paper
        that is too small, compress fax to fit, or print at full size on
        several pages.
    3.  Has MNP-5 included!!!! Their ads boast about MNP5 data
        correction, but be assured that it DOES have data compression.
Abaton Disadvantages:
    1.  Their product support was congenial and pretty knowledgable, but I
        could not convince them before my purchase that if their modem had
        MNP5 data compression as they claimed that the user must set his
        data rate to 4800 or 9600 baud!
    2.  Cover pages were just implemented, but it is dumb, i.e., it does
        change to reflect the date/time, destination, etc.
    3.  No status DA.
    4.  Doesn't set to fax mode automatically when quitting data
        communication program. Could miss faxes easily this way.
    5.  Compared to Dove, the procedure to incorporate new phone #s and to
        select recipients of faxes is extremely painful and tedious.
 
Please feel free to email me if you have any questions.
 
Mitchell Gossman
 
mvg@pnet51.cts.com
MS87091@UMNHSCSNVE.BITNET
orbit!pnet51!mvg
GEnie:  M.GOSSMAN1