[comp.sys.mac.hardware] Quantum problems

khester@cs.utexas.edu (Stewart Kevin Hester) (03/12/91)

        My my IIcx 80MB drive has recently begun to have problems:
When the drive is idle the head starts make rather noisy movements, these 
movements do not stop until I open a folder or perform some other operation 
which results in a disk seek.  My external hard-disk functions fine, so I don't
believe that it is a problem with the IIcx SCSI controller.
	The fact that these movements start when the drive is idle leads me
to believe that it is a problem with the logic board, not the actual drive
mechanism.  Is it possible to purchase a new Quantum 80S logic board?  Has
anyone encountered similar problems and found a good (read: cheap) solution?


Kevin
khester@cs.utexas.edu

PS: Please reply in this newsgroup.

greg@enterprise.Central.Sun.COM (Greg George - Sun Area Project Consultant - Midwest ) (03/13/91)

This is an old problem for these drives. Quantum used the
wrong lubricant on the spindle, causing the drive motor
to burn out pre-maturely. There was a free exchange for
drives under a certain serial number a while back, but
I'm not sure if it still in place. You might want to get
in touch with the Apple dealer you purchased the computer
from and see if they can help you out.

Make sure you have backups on your system, the disk will
DEFINITELY crash on you. It may be many weeks before the
stepper motor finally gives up, but its just a matter
of time.

greg

In article <1179@priddy.cs.utexas.edu>, khester@cs.utexas.edu (Stewart Kevin Hester) writes:
|> 
|>         My my IIcx 80MB drive has recently begun to have problems:
|> When the drive is idle the head starts make rather noisy movements, these 
|> movements do not stop until I open a folder or perform some other operation 
|> which results in a disk seek.  My external hard-disk functions fine, so I don't
|> believe that it is a problem with the IIcx SCSI controller.
|> 	The fact that these movements start when the drive is idle leads me
|> to believe that it is a problem with the logic board, not the actual drive
|> mechanism.  Is it possible to purchase a new Quantum 80S logic board?  Has
|> anyone encountered similar problems and found a good (read: cheap) solution?
|> 
|> 
|> Kevin
|> khester@cs.utexas.edu
|> 
|> PS: Please reply in this newsgroup.

ejbehr@rs6000.cmp.ilstu.edu (Eric Behr) (03/14/91)

I guess it's a FAQ...
Certain Quantum drives (mine included) had improper lubricant put in at
assembly time. It was getting too sticky, esp. in higher humidity. Result:
drives sometimes didn't boot, because the actuator couldn't overcome the
excessive viscosity.
Quantum came up with a fix (at the first glance it's silly, but when you
think about it it might be better for all concerned than removing the old
gooey): revise the ROMs so they'll "exercise" the heads when the drive is
idle. This produces the annoying noise. It's not free of side-effects: the
drive sometimes keeps going, and my DiskTimer checks occasionally produce
numbers 4-10 times higher than normal when that happens.
To make your life rosier, I paid an obscure company $750 for my external 40MB,
and the obscure company got even more obscure - i.e. it no longer answers
the phone. I've lived with the occasional clicking for over 2 years now,
and I must admit that the disk hasn't yet dropped a single bit. My advice:
enjoy it and work in headphones. 
-- 
Eric Behr, Illinois State University, Mathematics Department
Internet: ejbehr@rs6000.cmp.ilstu.edu    Bitnet: ebehr@ilstu