[comp.sys.mac.hardware] kudos for Alliance Peripherals

rlong@ee.eng.ohio-state.edu (Prof. Ronald Long) (03/15/91)

There have been frequent items on this forum praising APS or
Alliance Peripheral Systems. I would like to add to that and
relate a little story that might help someone else.

After 14 months of perfect operation my Quantum 105 hd (on IIcx)
started to continuously seek just after bootup. I could usually
get ito stop by bringing up a DA or sometimes with accessing a
menu with the mouse. I imagined all sorts of dire things. The drive
is dying. It has the "Quantum sticktion problem". I have a virus, etc.
Tried rebuilding the desktop. No help.

I called APS Tech Service and they told me that it was probably just a 
Heap problem. Looking at the About Finder display seemed to confirm
the possibility. They right away offered to send me a copy of an
application called Bootman at no charge which I thought was going the 
extra mile. Anyhow I found Bootman locally and it fixed the problem.

So ...if you have the above problem or ...if you are in the market for
a disk give them a call. When I bought mine they were mostly an unknown
but now have big ads in the magazines. I am happy to say that they
have not allowed their growth to deteriorate their service.


-- 
Ronald K. Long
Ohio State Univ EE Dept., 2015 Neil Ave., Columbus, OH 43210
rlong@phonon.eng.ohio-state.edu