chai@hawk.cs.ukans.edu (Ian Chai) (03/30/91)
Well, I have an Ehman 30 meg HD that I bought about 2.5 years
ago. A few months ago, it started being flakey about powering
up, and earlier this year, it stopped completely. So I called
them up and they told me to send it in.
After a long ringamarole when I was trying to find out if they
got the drive, what the status of it was, etc. (which was shared
on another message here a few weeks ago) they finally told me
that the power supply's burnt out and that it would cost $325
to fix it! Sighing, I told them not to fix it, and bought another,
bigger drive from antoher company. And, of course, Ehman charged
me $25 for looking at it...
Well, when I told the local hardware techie about this, he told me
that power supplies are real easy and cheap to replace, and offered
to take a look at it. So I took it to him, and he took it apart, and
lo and behold, the power supply was fine! It was disconnected, so
he re-connected it. He found that the platter wasn't spinning, so
he adjusted it and everything started up again fine... my old data
is still there, even!
I'm glad I didn't buy my new drive from Ehman!
--
Ian Chai Internet: chai@cs.ukans.edu
Bitnet: 2fntnougat@ukanvax