) (04/17/91)
I'm thinking about buying some equipment from the company Mac and More, as they seem to have the best prices I could find. I was wondering if anyone out there has had any problem with this company? I'm planning on sinking, what is for me anyway, quite a bit of money into a system, so I really don't want to buy from someone that screws their customers later on. Thanks!
paryavi@cis.ksu.edu (Saiid Paryavi) (04/17/91)
In article <1991Apr17.001735.20129@ux1.cso.uiuc.edu> rls11095@uxa.cso.uiuc.edu (THIS SPACE FOR RENT!) writes: > >I'm thinking about buying some equipment from the company Mac and More, as >they seem to have the best prices I could find. I was wondering if anyone >out there has had any problem with this company? I'm planning on sinking, >what is for me anyway, quite a bit of money into a system, so I really don't >want to buy from someone that screws their customers later on. > >Thanks! I bought many things from Mac and More. The best thing that I always liked about them was free shipment and their 30 day money back guarantee. Well, to my surprise, a couple of weeks ago they changed their policy and are not offering neither the free shipment nor the 30 day money back guarantee any longer! The only bad experience I had with them was concerning the return of a monitor. I had bought the monitor when they did have the money back guarantee in effect. I really didn't like the monitor and wanted to return it after a couple of weeks. It turned out that the change in policy went into effect during these two weeks. Because of this they refused to take back the monitor. I spent 4 days and probably 20 phone calls anc could not get them to honor their policy of money back guarantee which was in effect at the time of my purchase. It is a good thing I bought it on my VISA. My credit card company tells me not to worry and that they will take the matter into their hands. In the meantime, I got my money back from VISA. Just thought you might want to know. -- Saiid Paryavi CIS Department Internet: paryavi@harris.cis.ksu.edu Nichols Hall, KSU UUCP: {rutgers, texbell}!ksuvax1!harry!paryavi Manhattan, KS 66506