peter@hydrovax.nmt.edu (Peter A. Blemel) (11/30/89)
Hi folks, IBM thinks that they may have a fix to my Interleaf woes (as a refresher Interleaf kills the machine because it runs in monitor mode on the VRM at an elevated priority). They say that this patch will allow me to change the nice value of any process (running on the VRM or not) and that it contains "miscelanious" other fixes. Unfortunately, they say it hasn't been tested much and that it may have "side effects". Even more unfortunately, they won't elaborate on what these potential side effects are. Does any one have any experience with this fix? I'd hate for the fix to be worse than the original problem. IBM also says that they supply a utility to 'remove' the fix should it prove catastrophic. Is it at all safe to assume that this 'remover' will clean up properly? I'd appriciate any comments. Peter ----- peter@amber.nmt.edu peter@hydrovax.nmt.edu
mark@rpp386.cactus.org (Mark Lehmann) (12/01/89)
Peter, When you say that IBM told you, who do you mean? AIX Technical Support, NSD Defect Support, Your Marketing Representative, Your Systems Engineer? When you say IBM it is kind of general. Often getting the right answer is just a matter of talking to the right person at IBM. At least that have been my experience. Mark Lehmann -- +------------------------------------+-----------------------------------+ | Mark Lehmann | | | mark@rpp386.cactus.org | | | {bigtex|texbell}!rpp386!mark | |
peter@hydrovax.nmt.edu (Peter A. Blemel) (12/05/89)
In article <17390@rpp386.cactus.org>, mark@rpp386.cactus.org (Mark Lehmann) writes... > When you say IBM it is kind of general. Often getting the right answer > is just a matter of talking to the right person at IBM. At least that > have been my experience. I posted a sort of shoddy results of the fix to comp.sys.ibm.pc.rt As for the right person... From the beginning: (I'll be as brief as I can) I talked to my tech rep, got nowhere. She posted to some IBM internal bbs thing (and gave me a disk so I could read (but not post to it)), got nowhere. I faxed Interleaf, they forwarded it to the IBM group in Boulder CO. First reply said "Interleaf assures us that tps runs equally well on all platforms". So I faxed back a nasty note saying that sure it runs great if your on the console using it, but not if you're the poor slob trying to use a terminal in the next room. Second reply said "We suspect the problem is in AIX, talk to your tech support person". Well, here is where I started making radical changes to /etc/master and relinking the kernel about once every thirty min. I got more info from usenet posts than from these people. Then I got pissed and told them (the boulder group) that if they didn't do something we were going to try and get our money back (Interleaf, 6150/135 and all). Amazingly enough two days later some guy at IBM austin calls my tech rep with a patch. I install it, and it doesn't appear to do what he said it did (see the comp.sys...rt post). I call him, and he says "You know, you're right" - Let me call you back. Later that day is when I found out that the fix works, only not in the manner that he or his letter said it did. I appriciate your concern and taking the time to post, but I got a lot of run-around from a lot of people at IBM. How am I supposed to know who to talk to at IBM when IBM doesn't know (or won't tell me) who to talk to at IBM. This isn't a flame, sorry if it sounds like one. Peter ----- peter@hydrovax.nmt.edu peter@amber.nmt.edu