[fa.info-vax] Mail to non VMS machines

info-vax@ucbvax.ARPA (03/11/85)

From: sasaki@harvard.ARPA

This is a mild flame.  If you agree with me, let your DEC salesman
know that there is a need,  and that you are willing to pay a rea-
sonable sum to fill this need.

Mail  to  non-VMS  machines  is very important to many sites (ours
included). The many work-arounds in existence point out this need,
yet DEC provides *NO* support for this.  If you don't use  DECNET,
then you lose.

There is no externally  available  documentation  for  the Mail-11
protocol.   There is no documentation for the various hooks in the
mail system.  The only source for these things is the micro-fiche,
and the documentation provided there is also lacking.

The  only way  that  I can  send  mail to a TCP/IP site (using DEC
"supported" software) is to route the mail through an  ULTRIX site
running the officially un-announced DECNET-on-ULTRIX.

Inquiries  about future plans for TCP/IP support on VMS (even with
non-disclosure) have yielded only blank stares. DEC is  developing
(currently in field test, I think) a "smart" ethernet  controller.
The only protocol that is being supported is DECNET.

This total lack of support has lead to the various work-arounds. A
few  sites  have  completely abandoned using DEC supplied mail and
are using various home-grown systems, most based on SMTP.

It is time for DEC to wake up and provide some kind of support for
network  operations  via non-DECNET  protocols.  The  company line
about official non-support,  and "your code will break in a future
release" really isn't acceptable.

			Marty Sasaki
			Havard University Science Center
			sasaki@harvard.{arpa,uucp}
			617-495-1270

info-vax@ucbvax.ARPA (03/13/85)

From: medin@ucbarpa (Milo Medin)


Did you really expect anything different?  The bigger they are
the less responsive they are.  I personally wwouldn't like
to see vaxmail kludged to run SMTP.  Now, TWG makes a mailer patch
for their TCP/IP stuff, but its ugly, and reply doesnt work right.
It cant, not without messing with vaxmail itself.  And why would
you want to use vaxmail?  No store and forward, no aliases, no
cc, etc...   Its just like that Chevron commercial, are you tired
of being said no too?  Now, I understand Dave Kashtan is working
on porting a version of MM to VMS.  Tie that in with SMTP
and you have a real mail system, not a toy like vaxmail.  I agree
that people don't want to learn more than one mailer, but I don't
agree that mailer should be vaxmail.  Anyone who has ever used
Unix mail (even v7) or TOPS-20 MM gets frustrated with vaxmail.
And the Rand MH package makes Unix mail even better.  

But then there is the issue of software support, and that has been
raised before.  I'll take a widely distributed piece of useful
code (with source) over a supported piece of non-useful code any day.
Noone supports 4.2 per se, but its alive and well today,and its
because its fixable.  If I find a bug (esp. a security bug), I
want it fixed NOW, even if I have to do it, or get someone else
to do it, rather than fill out an SPR and wait 6 mons. for a 
new release of the software.  Even then, DEC may not have fixed it
the right way.  

I deal with both 4.2 and VMS machines all the time, and I generally
deal with mail on my 4.2 machines.  The reason I don't do it all
the time, is that there is no aliasing or automatic mail forwarding
in Vaxmail.  The TWG stuff does implement aliases though, but only
for messages coming in with SMTP.  

If DEC wants to do the right thing (listening DEC?), port the
Rand Mailer over....  And don't rewrite it in bliss....

					Milo

info-vax@ucbvax.ARPA (03/14/85)

From: amdcad!phil@BERKELEY (Phil Ngai)

I would like to address this "bigger they are the less responsive
they are" propaganda.

The bigger they are, the more problems they have to solve. They
have an incentive to come up with one all encompassing solution
rather than little ad-hoc solutions here and there. If they didn't,
then they would be flamed about how all their stuff doesn't play
together.

A company that makes N different systems doesn't have N times as
much support, they have N^2 times.

Sure a motorcycle can beat a train for delivering one package.
But try sending 500 tons of coal by motorcycle.

It is hard for me to believe I am defending DEC when our VAX
sat, non functional, on our computer room floor for two months
because they couldn't make it work. But here it is.

info-vax@ucbvax.ARPA (03/14/85)

From: (Stephen Tihor) <TIHOR@NYU-CMCL1.ARPA>

Sadly though there are not too many places you can buy well supported 4.2
SYSTEMS from yet.  We have several here at NYU and other than Mt. Xinu
and the hardware vendors no one was able to suggest a support alternative
better than "Well go and hire a Unix Wizard".  Now the hardware vendors
are companies small and large but as long as you code is portable it
can be moved.  Sadly, for our scientific users, few of the large
numerical codes and libraries are written in C.  Few vendors are really
good fortran compilers under 4.2.  The few than do usually don't have
IP/TCP working right.  The last couple of systems are almost livable
they'll get our business based on price/perfomance and maintanence
considerations.

	Unlike some sites we don;t have that many problems with DEC FS.
Sometimes you have to train a new CE on how to install a new kind of
system or what to check.  But whenever we get a real bozo we just recycle
him and DEC send us someone else. So we have three times as many cycles
of VAXen...and five times as many usable cycles.

 \\   Stephen Tihor / CIMS / NYU / 251 Mercer Street  / New York, NY 10012  //
((  DEC Enet: RHEA::DECWRL::"""TIHOR@NYU-CMCL1.ARPA"""  NYUnet: TIHOR.CMCL1  ))
 // ARPAnet: Tihor@NYU-CMCL1   UUCPnet address: ...!ihnp4!cmcl2!cmcl1!tihor \\

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info-vax@ucbvax.ARPA (03/15/85)

From: medin@ucbarpa (Milo Medin)


I agree with you about the lousy f77 compiler, its fairly pitiful.
Someone wanting to do good for 4.2 should write a good f77 compiler
for it.  But if you need fortran, VMS is excellent for that.  I am
biased but not irratiional; I recommended to a Math Dept. a while
back that they convert one or both of their 750's to VMS to run
FORTRAN.  But they didn't want to, because the user interface is
so poor, anyways, thats what they said.  

I guess I have been too hard on DEC in this list, but I'd like to
say that I'll take DEC over IBM or CDC or DG anyday.  I've talked
to many folks who work in DEC research, and they have some truly
incredible stuff.  And they know what they are doing too.  But the
marketing types keep getting in the way, and comprimising performance
for various reasons.  The same is true for IBM, I understand they
had a relatiional database for years before they released it, because
their old database stuff was selling well.  And DEC is probably
slow in coming out with the Microvax II because it would
destroy the 780-750-730-725 market, and take a big chunk out
of the 785 market as well.  And no cluster controller for it yet...
At least, thats true if the Microvax II is as good as the rumours
indicate.


					Milo

info-vax@ucbvax.ARPA (03/16/85)

From: medin@ucbarpa (Milo Medin)


All you say is true, but to the people they sell to, that is quite
irrelevent.  If I am getting lousy service (and I do) then I really
want a solution, not an excuse.  If any BIG company cant fill my
needs, then I won't go to a BIG company for my business.  

I have had Vaxen wait for months to be installed, software not shipped
in the allowable time for that contract, and once it was shipped, 
it wasn't the right software.  Eventually, I was told to copy it
from someone else because we needed it quickly.  This didn't
happen at UCB by the way, but another place.   

In any case, there are many places to buy 4.2 machines from, of course
if you run VMS, well....

					Milo