jw@pan.UUCP (Jamie Watson) (12/29/90)
IBM's idiotic non-notification policy has burned us again. We have just discovered that the 3002 update to AIX/6000 3.1 causes uucico to fail to handle "WRITE=..." specifications in the Permissions file. Putting any such specification in Permissions causes all attempts by a remote system to send a file to be denied; with no WRITE specification, sending to the default directory (uucppublic) is allowed. Here is the best part. We called IBM to report the problem. The answer we got, immediately, was "Oh, we know about that already." Great. Then why did we just have to spend half a day tracking this down, lose a day of processing on our customers' systems, and have to absorb a lot of abuse from our customers, over a problem that was already well known to IBM but they simply didn't bother to tell us about? jw
cmo@softpro.stgt.sub.org (Christian Motz) (01/09/91)
In article <1001@pan.UUCP> jw@pan.uu.ch (Jamie Watson) writes: > >IBM's idiotic non-notification policy has burned us again. > > [Boring description of uucico bug deleted] > >Here is the best part. We called IBM to report the problem. The answer >we got, immediately, was "Oh, we know about that already." Great. Then >why did we just have to spend half a day tracking this down, lose a day >of processing on our customers' systems, and have to absorb a lot of >abuse from our customers, over a problem that was already well known to >IBM but they simply didn't bother to tell us about? Well, I'm not really a big fan of IBM either. But this is the typical kind of IBM bashing that even makes me mad. Listen, buddy, you get an automatic update of your operating system every couple of weeks. Other companies don't even give you a buglist in the same timeframe. Above all, if you really need the information as fast as possible, you can always get it online from DIAL IBM, where you can get the latest information via direct access to the APAR database. Sheesh! Me defending IBM! What will be next? Seriously, though, I think IBM has done a pretty good job with the /6000. Surely there can be improvements, but this is something that can be said about any given manufacturer. Since I am posting anyway: Hey you guys at Austin, was the $%&@?*# "objectrepository" really necessary? Couldn't you have put the information in plain ascii files? And, while we're at it, why are commands like the "odme" so poorly documented? Inquiring minds want to know ;-) -- SOFTPRO doesn't speak for me, and I do not speak for SOFTPRO. So what? Christian Motz, cmo@softpro.stgt.sub.org