kevin@msa3b.UUCP (Kevin P. Kleinfelter) (01/22/91)
Recently I posted that rlogin had ceased to work on my 6000.
Telnet continued to work, but rlogin had failed.
The problem occurred because, somehow, inetd got confused about
running rlogind. A "kill -1" to inetd caused it to reset, and everything
was O.K. (I should have been able to figure that out on my own.)
My thanks to someone from <<IBM>> who called and left a message
to this effect. Imagine, someone from IBM, reading news, and calling
to help, without a problem number, etc, etc! Amazing...
This makes twice I have received useful help from IBM on the net.
(Funny thing though, I get better support from IBM on the net than I
do via telephone from "Defective Support.")
--
Kevin Kleinfelter @ Dun and Bradstreet Software, Inc (404) 239-2347
{emory,gatech}!nanovx!msa3b!kevin
Look closely at the return address. It is nanovx and NOT nanovAx.jfh@rpp386.cactus.org (John F Haugh II) (01/28/91)
In article <1504@msa3b.UUCP> kevin@msa3b.UUCP (Kevin P. Kleinfelter) writes: >My thanks to someone from <<IBM>> who called and left a message >to this effect. Imagine, someone from IBM, reading news, and calling >to help, without a problem number, etc, etc! Amazing... >This makes twice I have received useful help from IBM on the net. >(Funny thing though, I get better support from IBM on the net than I >do via telephone from "Defective Support.") There are a lot of people in Austin that do read the net, but please don't rely on the net for your answers. Frequently your problem has been experienced before and a workaround is known about and can be given to you immediately. Call Defect Support, get the PMR number, and then post to the net. This provides the formal tracking mechanism needed to get the trouble reports to the developers (no PMR, no APAR, no bug fix ...), and by posting to the net helps keep all the AIX users informed about problems and their solutions. If noone else posts an answer, go ahead and followup to your posting with whatever IBM tells you about the solution to your PMR. Even within IBM there is a temptation to use the internal newsgroups. This often results in problems which are well-known by users, but not by the person responsible for maintaining the code. -- John F. Haugh II UUCP: ...!cs.utexas.edu!rpp386!jfh Ma Bell: (512) 832-8832 Domain: jfh@rpp386.cactus.org "13 of 17 valedictorians in Boston High Schools last spring were immigrants or children of immigrants" -- US News and World Report, May 15, 1990