[fa.info-vax] Getting help from DEC ??

info-vax@ucbvax.ARPA (08/22/85)

From: baker@JPL-VLSI.ARPA

 History:

	I work on a project hat will be furnishing the army with vax computer
systems with a useable lifetime of about 5 to 10 years. In order to keep
all systems comaptable and to allow hardware progression to BI and other
technology I need to receive copies of DECs ECO (Engineering Change Orders)
and FCO (Field Change Orders). Everyone I talk to at DEC agrees that theese 
are available on micro-fiche, for a price. The VAXen we are buying are being 
supplied by a OEM that ruggedizes them to meet the Army environmental specs
and adds some special periphials to theese systems. The vendor is Ok at 
keeping us up on there changes and work.


Question:

	Does anyone out there know the part numbers, or who to contact at DEC
to obtain this information. Our normal sales route and the GSG (Government
Systems Group) at DEC have been "playing around" with this problem for 6
months and still no answer, not even a wrong one.



	Thanks in advance for the help.





Donald I. Baker
Baker@JPL-VLSI

Commercial (818) 354-6823
FTS	   792-6823

info-vax@ucbvax.ARPA (08/23/85)

From: SYSTEM%CRNLNS.BITNET@WISCVM.ARPA

Donald:

What you need is a subscription to DEC-O-LOG.

The following is exerpted from the Peripherals and Supplies Group
Documentation Products Directory for July 2, 1984 to October 1, 1984.
(The current edition only lists software documentation)

"quote"
Product title: DEC-O-LOG

Product purpose: To provide detailed Field Change Order (FCO)
information for assemblies, modules and devices within a specific
product family.

Prerequisites: None

Ordering Part number(s):
MD-DECOL-GA     VAX Initial Subscription
MD-DECOL-GB     VAX Renewal
[PDP-8,PDP-11,DEC-10,DEC-20 and Terminal subscriptions are also listed]

Ordering procedures:
Place your order through your local Digital Sales Office.
In the Continental US and Puerto Rico, you may place your order by
phone, dial 800-258-1710.

Product title: FCO Listing Service
To provide a summary of FCOs suited to a particular system
configuration. This service is available for VAX and PDP-11 systems.

Ordering part number:
MD-FCOL-00      FCO Listing Service

Ordering procedures:
[as above]
"end quote"

Selden Ball

Cornell University, LNS        NYNEX: (607) 256-4882
Wilson Synchrotron Lab        BITNET: SYSTEM@CRNLNS
Dryden Road                     ARPA: SYSTEM%CRNLNS.BITNET@WISCVM.ARPA
Ithaca, NY  14853