[comp.virus] Cost of Protection

JBPowlesland@UNCAMULT.BITNET (08/11/90)

Earlier, Padgett Peterson comments seemed to imply that some people
resent having to pay McAfee for virus protection - despite SCAN's
relative inexpensiveness.  It's my impression that this resentment is
very real and much of it comes from the fact that users can get
relatively the samelevel of protection on their Macintoshes (ie.
Disinfectant and GateKeeper) FREE OF CHARGE.  Until Macintosh viruses
become as numerous and malicious as the PC viruses, I can't see this
attitude much in the near future.

Just a thought...

Jim Powlesland Academic Computing Services University of Calgary
Calgary, Alberta Canada T2N 1N4

padgett%tccslr.dnet@uvs1.orl.mmc.com (Padgett Peterson) (08/11/90)

	I am astounded by the assertation that $5800 for 100 service
copies of McAfee's SCAN is considered excessive. Considering the
continuing effort, response time, and updates required, the cost seems
minimal compared that of sending technicians out unarmed (yes, we have
a service license). Just the savings in time alone in battling
infections and the knowlege of what you are facing justifies the cost.

	More important, at a time when many manufacturers require
individual copies for each CPU, the concept of the service and site
license, both available from McAfee and very few others, are godsends
to overworked staffs.  Besides which, I can think of very few packages
available for $58 each, much less ones that can be used on any
machine. No-one thinks twice about the telephone company charging more
for a business line than for a residential one.  Similarly, the $25
"shareware" fee for home use cannot be equated to the unlimited use
"service license" fee. If an alternative is desired, nothing is
stopping anyone from writing their own software. For me, the price is
cheap and the concept well worth supporting.

					Padgett Peterson
			                Personal Opinions

GMS@PSUVM.PSU.EDU (Gerry Santoro - CAC/PSU 814-863-4356) (08/15/90)

Jim Powlesland writes:

>Earlier, Padgett Peterson comments seemed to imply that some people
>resent having to pay McAfee for virus protection - despite SCAN's
>relative inexpensiveness.  It's my impression that this resentment is
>very real and much of it comes from the fact that users can get
>relatively the samelevel of protection on their Macintoshes (ie.
>Disinfectant and GateKeeper) FREE OF CHARGE.

Not entirely true.  Part of the 'resentment' (if you can call it that)
comes from the fact that the organizational license is rather restrictive.
I certainly support all of McAfee's efforts and also believe he is
certainly entitled to renumeration.  However, my understanding is that
much of the license fee is based on support calls from  users.  There
should therefore be some provision whereby a college/university can
designate a local support person  and pay a smaller fixed fee for
the license.

I see the inflexibility as being the primary culprit.  I realize that
other software vendors charge a heck of a lot more but then again we
can simply ignore them in many cases.  Also, with alternatives like
F-PROT and the IBM VIRSCAN that cost substantially less it is real
hard to justify major expenditures or overhead-laden cost-recovery
to our administrators.

Again I want to say that I VERY STRONGLY SUPPORT Mr. McAfee's efforts
and agree that he is absolutely entitled to make whatever rules he
wishes regarding his product.  However I believe that Mr. Powlesland's
analysis is a tad simplistic.

Gerry Santoro -- Penn State University