padgett%tccslr.dnet@mmc.com (A. Padgett Peterson) (05/10/91)
For those having problems. (800)767-9898 appears to be a tech support
line for Packard-Bell.
PadgettMAINT@UQAM.BITNET (Peter Jones) (05/11/91)
On Thu, 09 May 91 15:55:59 -0400 you said: >For those having problems. (800)767-9898 appears to be a tech support >line for Packard-Bell. > Padgett The above number isn't accessible from the Montreal (514) callling area. The local Packard Bell distributor readily gave me (800)-263-0089 for Technical Support. I called this number and got someone named Morris, who explained that the virus had come from a subcontractor who had reproduced Packard's diskettes. Said subcontractor was "severely reprimanded", according to Morris. Those having virus problems on Packard Bell are encouraged to call the above number. Packard seemed to think the problem was solved last winter. Perhaps the recent sightings are due to diskettes remaining in storage for 6 months or so. Peter Jones (514)-987-3542 Internet:Peter Jones <MAINT%UQAM.bitnet@ugw.utcs.utoronto.ca> UUCP: ...psuvax1!uqam.bitnet!maint N.B. "Our customers will forgive a one-time error far more quickly than they will forgive our inability to correct that error." - Karen Ward (wardk@cse.ogi.edu)