[net.auto] service contracts

hansen (02/11/83)

I would warn you to read the "service contract" very carefully.
They have an amazing array of exceptions under which they will not pay;
common exceptions are gasket failure, additional failures caused by
failure of covered parts.  You must also be sure to retain all
records of scheduled maintenance services, and could possibly
get into problems if you perform the maintenance yourself.
Don't make the mistake of assuming that a service contract is
some sort of "extended warrantee."

Craig Hansen
HP Labs

jlw (02/12/83)

I have just bought my first auto extended service policy for about the
same amount ~400 as  mentioned in the leader article.  The reason I did
this being a fair jackleg mechanic is the fact that the car  is a turbo
and I don't yet trust it.  Otherwise I'd steer clear of this type of
contract.

Joe Wood
ariel!jlw

iy47ab (02/15/83)

Service contracts can be more trouble then they are worth.  I would only
enter into one if I really didn't feel I or my mechanic could handle the
car; as in the case of the turbo mentioned above (although it would depend
on the turbocharger used in my case).  As a rule: AVOID.  They are very
difficult to collect on; they always give you the runaround; and if you have
so much as touched your car they bring out all the little clauses about
negligence and other mechanics.  Also, the work is often inferior, and it's
near-impossible to get them to redo anything.  Ugh.  Only if extremely
desperate (if you KNOW you have a lemon).  Most of the routine work you'll
need done isn't even covered.  
Lady Arwen of U.C.S.D.