tobeye@NORTHSTAR.DARTMOUTH.EDU ("Anthony V. Edwards") (06/21/91)
Here at Project Northstar, our courseware software (Northware) has enough of a distribution that we are getting mail messages from different places on different subjects that need to be sorted out and sent to the appropriate person. One easy aspect is that all the mail funnels through our 'source' user id. We are presently using the 'filter' program that comes with the 'Elm' mailer to redirect the mail messages to the appropriate person. The problem is that 'filter' can only forward, not resend. (Resending allows us to Reply to the mail rather than compose a new mail message.) I know that Flames exists, but I'm not sure that it is what I'm looking for. Although some of the staff reads their mail with 'messages', not all the staff does, so a bulletin board system would fall short there. Any suggestions would be appreciated. Thanks. - Anthony
Craig_Everhart@TRANSARC.COM (06/21/91)
I'm sure you could use Flames to do what you want. Certainly you can ask it to re-send messages based on their contents, among other things. Clearly, the ultimate recipients don't have to use an AMS reader. (Certainly lots of service-request mailboxes are processed first with Flames. Advisor@andrew.cmu.edu, andrew-service@andrew.cmu.edu, afshelp@transarc.com, for example.) Another possibility (perhaps more distant) is to make an AMS bboard suite for Northware (maybe just for some parts of it), and non-Messages users could run VUI or BatMail or CUI to respond to questions. It's up to you, I'd say. Craig