srm@dimacs.rutgers.edu (Scott R. Myers) (02/26/91)
I'm in the market for a laptop and need some help finding one to fit my specs. I have very simple requirements. See specs below: > Under 8 pounds > CGA screen > 1 or 2 3.5" 1.44MB floppies > Slimline design > Backlight nice but not crucial > Runs MS-DOS (from ROM would be nice) > Well supported by manufacturer I've seen a few systems like this but (ie Sharp MZ2000) I'm not sure of the support from the manufacturers when things break. If anyone has something like this and can comment I would appreciate it. One more thing, I would like to get a system that can have the Hard Disk upgraded. If it takes an IDE drive then I can save some money since I have one sitting around. Any help is appreciated. Thanx. srm -- Scott R. Myers Snail: 26 Stiles Street Phone:(908)352-4162 Apartment 18 Elizabeth, NJ 07208 Arpa: srm@dimacs.rutgers.edu Uucp: ..!dimacs!srm "... No matter where you go, there you are ..."
nichols@en.ecn.purdue.edu (Scott P Nichols) (02/26/91)
In article <Feb.25.14.07.34.1991.16458@dimacs.rutgers.edu> srm@dimacs.rutgers.edu (Scott R. Myers) writes: > >I've seen a few systems like this but (ie Sharp MZ2000) I'm not sure >of the support from the manufacturers when things break. If anyone >has something like this and can comment I would appreciate it. > I can vouch very strongly _against_ Sharp's laptop warranty support. I had to struggle and almost call my lawyer to get mine serviced the >>THIRD<< time! Toshiba here I come... Scott -- O- /\ |\ /\/vv\ /vv\ \ __Insight from Oregon...Scott P. Nichols _____/ \ ~~~~~~~~~~~~~~~~ (nichols@en.ecn.purdue.edu)
pastor@PRC.Unisys.COM (Jon Pastor) (03/02/91)
> I can vouch very strongly _against_ Sharp's laptop warranty support. > I had to struggle and almost call my lawyer to get mine serviced the > >>THIRD<< time! Toshiba here I come... Well, I am *still* waiting for Toshiba to ship a main processor board to the warranty repair station so they can fix the brightness pot on my machine. The way they wanted to do this is to have me bring my machine in, take out the board, and ship it to Toshiba before they'd ship the replacement: Toshiba doesn't "cross-ship" -- i.e., they won't ship a new part until they get the old one. I had to work my way up to the top echelons of their service department, and make a real nuisance of myself, before they backed down. This was a month ago, and guess what still hasn't arrived... In all fairness, the people at Toshiba told the warranty repair station that one reason they decided to honor my "request" was that they are going to a cross-shipping policy soon. Before anyone asks, yes, I enrolled in the Exceptional Care program, but I really prefer not to be without my machine for the couple of days required to ship, and there is always the chance of loss or damage in shipping, so I regard the Exceptional Care as a fallback position if I can't get satisfaction any other way.