davisp@victoria.CWRU.EDU (Palmer Davis) (11/29/89)
I've been playing telephone tag with the tech support hotline all week and
they haven't given me a straight answer on this... and this SHOULD be an
absolutely trivial question!
I recently purchased a 6386 from our university bookstore through a special
program they ran to get students connected to our new campus fiber-optic net.
Net Services set us all up with StarLan-10 cards and MS-DOS software to
access the network. I have since removed all my MS-DOS software and replaced
it with AT&T UNIX System V (3.2.1), but have no way to get UNIX to talk to my
StarLan-10 NAU card (and the rest of the network).
The answer I got from technical support is that I have to set some option
of the SYSADM command to tell it about my fiber card when installing some
package... but I didn't receive any UNIX add-on package with my NAU card and
THERE IS NO SYSADM command in SVR 3.2 for the 386! None of the documentation
I received with my foundation set mentions StarLan or TCP/IP at all, except
one brief mention of an RFS option that needs to be set when using RFS with
StarLan... and *that* refers to a file in directory "/dev/net" that I don't
have. (I don't have any such directory.) (And no RTFM flames; I've
*exhaustively* searched TFM and it says absolutely *nothing* else.)
Somehow I didn't get the impression that the technical support people I talked
to understood what it was I was trying to ask them... which disturbs me to no
end as support was my reason for choosing AT&T instead of ESIX... a decision I
have since come to very deeply regret after a month of isolation from our
campus network. I would *think* that AT&T would support their own card on
their own box under their own operating system...!
To reiterate my problem: I have the StarLan-10 NAU card, but *just* the bare
hardware (and some diagnostic disk... but I tried feeding that to installpkg
and it's definitely *not* a SysV add-on package...). I need whatever device
driver support is required for it, as well as a TCP/IP protocol suite so that
I can communicate with our campus network (and the rest of the Internet). If
I understand correctly, I *should* be able to download a TCP/IP suite from a
server on campus somewhere if I select a certain option when installing a
certain package from a disk... but I don't have that disk, and nobody at AT&T
will tell me how to get it!
Aaaargh!
-- Palmer Davis --
Palmer T. Davis | Internet: davisp@skybridge.scl.cwru.edu
Case Western Reserve University | UUCP: {att,sun,decvax}!cwjcc!skybridge!davisp
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