jdp@PacBell.COM (Jerry D. Pierce) (01/13/90)
I had posted a request a couple of weeks ago asking for any assistance in getting an Archive 150 meg tape with accompanying Archive SC402 controller to work with Interactive 2.0.2 on a Wyse 3225. The people at Wyse told me that I couldn't speak to anyone in tech support without paying $$$... I tried to get assistance from Interactive, but they said the SC402 controller was not a supported product and suggested that I call Archive directly. A call to Archive answered all of the questions. They were very helpful, and sent me the correct drivers to allow me to use the tape, along with instructions, etc. Hats off to Archive technical support! The tape and controller are behaving perfectly!! Jerry Pierce pacbell!pbhyf!jdp