jeffrey@algor2.algorists.com (Jeffrey Kegler) (02/14/90)
Dimitri was kind enough to reply to my posting. For those who missed it, he had asserted, as part of a long response to some other criticisms, that technical specs for the Bell Tech hardware had always been available to customers and even sometimes driver source as well. I posted in follow-up that I, a loyal Bell Tech customer, had called for these specs and been refused. Dimitri replied by E-mail, "the technical specs/reference guides were always available from Bell, but through the sales people. Sorry you had a hard time with the tech support crew." Actually, it was a Sales person (Kristine Burr) who sent me to Tech Support, telling me I needed their permission. My reply to Dimitri bounced, and I intended to post a summary to this group anyway. He gave me the name of a man at Intel to whom to write. I will do so and the net know what, if anything, happens. "No guarantees!" is Dimitri's prognosis. If the situation is 1) the specs were freely available, but ... 2) I didn't get them by mistake and ... 3) now the mistake is cleared up but ... 4) I can't have them anyway, I think we have sort of a Catch-22 here. I would be interested in hearing from anyone else who got the technical specs for any of the Bell Tech ACE, IWS or XTC boards. I apologize to Dimitri for not giving him the courtesy of a separate personal reply, but it bounced. -- Jeffrey Kegler, Independent UNIX Consultant, Algorists, Inc. jeffrey@algor2.ALGORISTS.COM or uunet!algor2!jeffrey 1762 Wainwright DR, Reston VA 22090
dar@dr-dr.intel.com (dar) (02/20/90)
<Responds to an open request for Bell Tech hardware info> Bell Tech used to provide technical specs on its products, some more elaborate than others. For those people interested in getting specs on old products, write to me directly at Intel Corporation HF3-40 5200 NE Elam Young Pkwy Hillsboro, OR 97124-6497 Include the exact card/product you are interested in (please avoid "all former Bell products" ie, be specific). I will work the system for you. Caveats: Some products have been discontinued and the specs may no longer be available. Some specs or OEM info are not as elaborate as one might like. Note: for current Intel customers, there is a regular channel for technical information about products being purchased. Contact your Intel supplier for more info. If no joy, write to me directly. - Dimitri Rotow
friedl@mtndew.UUCP (Steve Friedl) (02/20/90)
Dimitri writes:
< For those people interested in getting specs on old products,
< write to me directly at [ address ]
<
< Include the exact card/product you are interested in (please
< avoid "all former Bell products" ie, be specific). I will
< work the system for you.
... and people flame this guy for being unreasonable?
--
Stephen J. Friedl, KA8CMY / Software Consultant / Tustin, CA / 3B2-kind-of-guy
+1 714 544 6561 voice / friedl@vsi.com / {uunet,attmail}!mtndew!friedl
"Winning the Balridge Quality Award is as easy as falling off a horse." - me